Complaint Review: Liberty Fiberglass - Cincinnati Ohio
Liberty Fiberglass Racecraft US Poor Workmanship Cincinnati Ohio
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Bought a fiberglass hood through ebay. Called Eric Holt with Liberty Fiberglass on a Monday, paid for the hood, gave him my shipping information. He said he'd text me with the delivery info. Call him Thursday, said he was out of town and would get me the shipping info late Friday. Texted him on Friday and asked if the hood had even shipped yet. He said it had and that he would get me the shipping info on Monday, out of town again. He texted me at 5:00 p.m. on Monday with the shipping info. According ot the shiiping paperwork - the shipper didn't recieve the hood until 3:00 pm pn Monday. On his seller info it said that it would be shipped FedEx. It was shipped through Southeastern Freight and then transferred to Dayton Freight. The shipping companies were great. Once they received the hood on Monday, I received the hood on Friday.
Didn't notice anything with the hood when we initially inspected it. Took it to the body shop on Monday to have them paint it. They said it was the worst fiberglass job they had ever seen. I'm sure they've seen a lot in their 51 years of doing business. When they started priming the hood, the fiberglass started popping up. There was no way this company was going to do anything about their hood. We ended up paying the body shop an extra $150 to fix the fiberglass.
They sell through Ebay, but you can't pay through PayPal, you have to call them direct and pay with a credit card. The shipping is not COD as stated on Ebay. You pay this to the seller as well. They don't like to respond to your emails through Ebay either. I defintely wouldn't recommend this company to anyone. Make sure you search the company on the internet.
This report was posted on Ripoff Report on 10/10/2018 06:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/liberty-fiberglass/cincinnati-ohio/liberty-fiberglass-racecraft-us-poor-workmanship-cincinnati-ohio-1464085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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