Complaint Review: Liberty Medical Supply Aka Liberty Diabetes Aka Polymedica Corporation - Port Saint Lucie Florida
- Liberty Medical Supply Aka Liberty Diabetes Aka Polymedica Corporation 10045 South Federal Highway Port Saint Lucie, Florida U.S.A.
- Phone: 877-5423610
- Category: Medical Supplies
Liberty Medical Supply Aka Liberty Diabetes Aka Polymedica Corporation Liberty Medical did not contact us when a doctor lowered the amount of a prescription ripoff Port Saint Lucie Florida
*Consumer Comment: this over all post
*UPDATE Employee: TAKE RESPONSIBILITY
*Consumer Comment: You still don't get it...
*Consumer Comment: Now you resort to desperate lies?
*Author of original report: Johnny - A Prime Example of a Liberty CSR
*Consumer Comment: that's what i thought
*Consumer Comment: you still sound clueless
*UPDATE Employee: For Your Information
*Author of original report: Johnny came out of the woodwork to throw in 2 cents
*Author of original report: We Switched to CVS
*Consumer Comment: You Sound Clueless
*Consumer Suggestion: Medical Supply woes
*Author of original report: Liberty Medical buys Natl. Diabetics one and a half years later.
*Consumer Comment: Mike, thanks for your feedback, but... maybe this will help...
*Consumer Comment: It is the doctor's fault.
*Consumer Comment: NOPE No matter how much fault is attributed to the contractor
*Consumer Comment: Your issue is with the doctor
Test strips are expensive; they cost ~$80+ for a box of 100. Medicare pays for a box of 100 automatically each month, BUT MEDICARE WILL PAY FOR MORE STRIPS if the prescription is written for more (check out my other posts for more on this).
My mother uses six+ strips a day, what equals to ~190 per month. Her doctor agreed to write a script for two hundred strips per month.
To make life easier for my mother I contracted Liberty Medical to supply her test strips. While providing information for the order, I told Liberty Medical my mother uses seven strips per day (they want a per day usage). They agreed to that amount and told me they would contact her physician to get the script.
Well, the doctor must have forgotten (to put it nicely, check out my other posts for more on this) because he only approved a script to Liberty for four strips per day. Luckily, I called Liberty Medical for a different reason and casually verified the shipment/date of my order. I was flabbergasted; they were shipping the next day and were only going to ship 150 strips/month (three month supply).
Do you realize the Hell I would go through with Medicare to get another 50 strips billed per month? I am sure (know) my mother would have ended up paying for the extra 50 strips per month out of her own pocket.
ALL BECAUSE LIBERTY MEDICAL'S POLICY IS TO TAKE THE DOCTOR'S WORD OVER THE PATIENT'S.
Their customers do not have final say in the matter! Do not trust them to work for YOU, THE CUSTOMER, because of their policies. I dropped them like a nuclear fuel rod!!!
* I am writing a series of Ripoff Reports that involve the medical micro-economy. Recently, I started handling my mother's medical services. This has been a difficult learning experience for me. I would guess 90%+ of the medical providers (doctors, medical facilities, insurers) WERE ripping off my mother. Hopefully, YOU!, the consumer, will benefit from these reports.
This report was posted on Ripoff Report on 03/15/2005 07:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/liberty-medical-supply-aka-liberty-diabetes-aka-polymedica-corporation/port-saint-lucie-florida-34952/liberty-medical-supply-aka-liberty-diabetes-aka-polymedica-corporation-liberty-medical-did-135143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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