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Report: #46753

Complaint Review: Liberty Online & HOLD Billing Services - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Renton Washington
  • Liberty Online & HOLD Billing Services www.hbsweb.com Nationwide U.S.A.

Liberty Online & HOLD Billing Services rip-off dishonest billing fraud

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We recieved our February 2003 bill form Qwest. I noticed a charge of $33.37 from Liberty Online Services which was being billed by HOLD Billing Services. I did not know what the charge was for so I went to their website (www.hbsweb.com) which apparently doesn't work because it came up webaddress not found.

So I called the number given - a gentleman answered, I asked about the charge - I was told that someone had called and talked to our customer service person and told them that we could get a FREE listing in the yellow pages and that now we were being charged for online services.

I went and got our owner who continued to talked to the gentleman. In the meantime I did a search online for Liberty Online serivices and found this website.

After 20 minutes and three different people, my boss was able to get the charges removed and a comfirmation number from them.

I really think something should be done to this company - if it is illegal why can't the government shut it down?

RaeAn
Renton, Washington
U.S.A.

This report was posted on Ripoff Report on 02/24/2003 02:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/liberty-online-hold-billing-services/nationwide/liberty-online-hold-billing-services-rip-off-dishonest-billing-fraud-46753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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