Complaint Review: LIFE Ionizers - Carlsbad, CA California
- LIFE Ionizers 6352 Corte Del Abeto, Suite H. Carlsbad, CA, California USA
- Phone: 1-877-586-4299
- Web: www.lifeionizers.com
- Category: Miscellaneous Electronics
LIFE Ionizers liars, rude, unprofessional customer service Carlsbad, CA California
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LIFE Ionizers is extremely rude. I used their chat service and when I started asking questions about how many amps their machines used, they started calling me names and telling me to go to bed. They never answered my question about the amps. They never answered my question if they have the WQA Gold Seal Certification. And they never answered my questions about what does "up to" 540 or 800 watts means? Why does it always say "up to" when speaking about watts?
I took screenshots of their very rude and unprofessional behavior.
They also are liars and spread disinformation or misinformation about other competitor companies in the ionizer industry. They said that ionizer machines don't use amps, that they only use watts. They said the amps comes from the electrical wall outlet. This is all 100% false.
By the way, the electrical wall outlets provide voltage, not amps. When I told them I was taking screenshots of the chat, then the chat suddenly ended and the chat screen disappeared.
They asked why I wanted to know the amps of their machines. I said because then I can figure out how many Potential Electrolysis Units or PEU's their machines use. An ionizer needs 255,000 PEU's to be able to disassociate the Hydrogen atom off of the H2O water molecule. This is a formula of amps multiplied by watts multiplied by square surface area of the plates.
They can never tell me how many amps their machines use. This is because they don't want people to know their machines don't have enough electrical power to ionize the water properly. And since they don't have enough power, their filters simply add in some inorganic mineral or alkaline substance to the water similar to baking soda to artificially raise the pH of the water. This is very deceptive because they are preying on people's lack of knowledge about their products to make a quick buck.
Therfore they resort to name calling and intimidation and bullying and even worse, they resort to invading privacy and spying.
The thing that was really creepy is that they made comments about me indicating they knew who I was even though I used the chat as an anonymous user. So I don't know how they knew who I was. But they are using some very "1984" totalitarian surveilance technology which is violating my privacy.
This report was posted on Ripoff Report on 09/20/2017 12:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/life-ionizers/carlsbad-ca-california-92011/life-ionizers-liars-rude-unprofessional-customer-service-carlsbad-ca-california-1401198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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