Life Style Family Fitness Gym membership Brandon, Florida

To LifeStyle Fitness, 

Although I enjoyed everything your gym has to offer, here are the reasons why we are canceling, 

When we had a tour of the facility, the representative who signed us up said nothing about our reoccurring charges.  The first charge we had was only TWO WEEKS after we signed up, $110.00.  Not to mention we paid $95 Dollars when we signed up two weeks earlier!!!!!!!!  I called the customer service line and you stated we got charged two weeks later because we signed up for a PROMOTION!!!!! 

What kind of PROMOTION is that.  Then we wanted to down grade to the basic membership because we did not like the classes offered.  A fee was involved to downgrade and this was never mentioned.   Then when I cancel I get told I have to pay for another month!!!!!!  The representative who signed us up said this gym was a month to month basis and that's what makes LIFESTYLE different!   

I will ensure I express my story to others who want to have a gym membership.  

It is obvious you care about money and not about people setting a  goal to live a healthy lifestyle through your gym.