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Report: #1145291

Complaint Review: Lifecell South Beach Skin Care - Internet

  • Submitted:
  • Updated:
  • Reported By: keranisan — Candler North Carolina
  • Lifecell South Beach Skin Care Internet USA

Lifecell South Beach Skin Care Billed me $189 for a "Free Trial" Internet

*UPDATE Employee: Billing Clarification

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I signed up for a free 30 day trial, which would cost $4.25 S&H. Within 10 minutes, I checked my bank account, and alongside the $4.25 was a charge for $189.

I called them and they said it was "assurance that the account was valid" in case I wanted to go past 30 days, and that it would drop off within 5 days.

I asked them to cancel the whole thing immediately, and they said they would.

I'll see if it is actually reversed today or not.

I never saw any fine print saying my account would be billed $189 for the free trial.

This report was posted on Ripoff Report on 05/09/2014 07:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lifecell-south-beach-skin-care/internet/lifecell-south-beach-skin-care-billed-me-189-for-a-free-trial-internet-1145291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Billing Clarification

AUTHOR: D Greene - ()

POSTED: Monday, August 11, 2014

I cant locate an account with the name listed above so I cannot validate anything. However I assume the customer was taken care of since there was no amended report. 

 

The trial terms and pending authorization are listed on the site prior to processing the payment. 

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