Lifestyle Direct Free trial robbery Internet

 We took advantage of a free trial for ForskinFit supplements. It said that the trial was for 15 days. We paid the shipping. We made the order on August 21 2016. The supplements did not arrive until about Sept 14th. I was not aware that they had already charged my card on Sept 6 (I had not received my stamens until recently) They made a further charge on Sept 21. After a lot of back and forth and even getting my bank involved on a three way call, they still wouldn't budge in giving a refund. My question to them was how can you try a product you didn't receive within the trial period? Also, we did not receive any email confirmation of the order. The only email we received was the cancelation email. Interestingly the cancelation email stated that no charges were made. What! Yes there was so shouldn't they refund my money? I am going to a lawyer to discuss what can be done.