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Report: #974560

Complaint Review: lifestylesdealsnow.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: WTH — Lahaina Hawaii United States of America
  • Author Not Confirmed What's this?
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  • lifestylesdealsnow.com Internet United States of America

lifestylesdealsnow.com shakurassupport.com illegal chrges to my credit card , Internet

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I checked my bank statement on 11/27/2012 to find a charge for $39.95 from the day before that I had not authorized. Had to call my bank to get their number. When I called I had to wait for 1 and 1/2 hour for anyone to answer and then when he (Kenneth) did and I explained my problem, he got defensive and rude. I told him I did not authorize the charge and that I wanted my money back and he told me "if you continue to use that language, ma'am, I will hang up". At no time did I raise my voice or swear and told him so. I again told him that I did not make this charge and that I wanted my money refunded so he put me on hold again. Afer he came back he said that I had purchased a work from home product and I agreed to the charge. Again I told him I did not make the charge but he kept trying to tell me I had agreed to it. Finally, when I asked to speak to his supervisor, he said that because I had called so quickly, he would go ahead and refund my money to my card. 2 and 1/2 hours later and the request to speak to his supervisor finally gets me what I wanted in the first place. He tried to tell me that it was not his company that made the charge until I pointed out to him that his company name and number was listed as the charging entity and he changed his tune! Then he told me the refund would take 7 to 10 business days and when I asked why he said that was standard procedure. He gave me a cancellation number and I am gong to watch for it very closely.

This report was posted on Ripoff Report on 11/27/2012 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lifestylesdealsnowcom/internet/lifestylesdealsnowcom-shakurassupportcom-illegal-chrges-to-my-credit-card-internet-974560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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