Light in the box limited MiniinaboxMiniln the box Intentional fraudulent location and shipping time Internet

  My name is Anne and I'd like to update a post I posted 12/24/2016. After much prodding I was only offered a refund in shipping after paying for expedited shipping which claimed my package to me by the 25th with 5-8 days expedited shipping and extra cost. In hole it took my package to get to me 25 days. I continued to prod for a complete refund and the following emails (bribes) ensued. Basically the manager offered me a full refund if I would change my rating. I refused. complaint Additional Information Dear Customer This is Fabio, supervisor from Light in the box. I am glad to help. I do understand it will be a Christmas gift. but i do sorry it is got delayed in transit. But as i standard for the

satisfaction of our customers, I will not keep you waiting but issue you a full refund for you. And you can keep tracking with the order, once it is delviered, you may keep it as a free gift from us. Please let me know if it is a nice solution for you? And if you satisifed with my service, will you able to change the rating on Trustpolit to 4-5 star so other customers know that you case had been taken cared of by me? Please do not worry i had marked this ticket under my name, i will follow it up until you get the refund of your order. Thank you for your understanding. If you agree with it, please let me know. Sincerely Fabio. Me I will accept this solution and update my reviews, but I will not change the rateing. You're

company knows very well what the shipping time is from China You also never reveil that the orders are coming from China for that very reason. You are dishonest and I will not be a party to that. From Customer Service Date 2016-12-29 20:48:07 Subject Your complaint Additional Information Dear Customer Sorry for any confusion. From the tracking, the package had been delivered at front door or porch on 27th Dec. 2016-12-27 14:20 HURRICANE, WV 25526, Delivered, Front Door/Porch, Your item was delivered at the front door or porch at 2:20 pm on December 27, 2016 in HURRICANE, WV 25526. Usually order takes 6-8 working days which is 12 days to arrive. but please be understand it may get a slight

delay in during Christmas season. We had refunded shipping cost as a compensation for the delay. To chagne the review is based on the agreements for both of us, we are sorry we did not work it out on your case. But once the rating is changed to 4-5, my offer is still valid, i will fully refund this order for you. Thank you for your understanding. Sincerely Pinni From Me Date 2016-12-29 21:00:33 Subject Your From Me Date 2016-12-29 21:00:33 Subject Your complaint Additional Information yes I'm aware of Chris mas days thats why I paid and your company excepted at an addition cost expedited shipping!!! This bribe of refund for a better score is going right into all four of the frequently viewed complaint

boards where I have already posted. My update will make you look even worse than you already are. I tried to settle company to consumer and now I will take this to my credit card company. And trust me, I have never lost a claim against a dishonest company as yourself. Sent from my iPhone