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Report: #1174260

Complaint Review: Light Relef - Van Noys California

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  • Reported By: KarenKaa — Minnesota
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  • Light Relef Van Noys, California USA

Light Relef Very unethical company Van Noys California

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Very sorry I ever ordered this.  I saw it advertised on TV and thought it would be a good product.  I still haven't used it after about 2 months so not sure if it is or not.  Also got a product with the order that I did not request.  I had also asked for a detailed billing/receipt which I never received.  I was billed $59.90 once and issued a $20 credit for the product I did not order.  They were supposed to bill me again for $59.90 which did not happen.  I then received a letter from them stating that the second billing could not be processed and they wanted a money order or cashiers check for that amount.  I sent them a personal check instead which they have not cashed.  I then received a Final Notice letter and tried to call the customer service number in the letter.  I tried calling that number for 2 days and listened to it ring continually for 15 minutes before hanging up and starting again but no one ever answers.  I tried emailing them from an email I received from them and it was answered saying they only deal with some pills and to call the customer service number no one answers.  I finally got through at the Light Relief number but had a very hard time understanding what was being said - call goes to India I suppose.  I was told they were going to research why they did not receive the check I sent.  They then called back and asked me to call them but did not give me a number to call.  I am sick of the runaround from this company.  What to do next?

This report was posted on Ripoff Report on 09/03/2014 05:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/light-relef/van-noys-california/light-relef-very-unethical-company-van-noys-california-1174260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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