Complaint Review: lightinguniverse.com , ATG Stores - Burlinton Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- lightinguniverse.com , ATG Stores 1820 S. Burlington Blvd Internet United States of America
- Phone: (888) 500-9541
- Web: http://www.atgstores.com/
- Category: Lighting Stores
lightinguniverse.com , ATG Stores Received my order and failed to provide the product after one month, Refuses to issue credit, refuses to return calls. Burlinton, Internet
*UPDATE Employee: Thanx you for your comment
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
We are a service K9 training company specializing in providing assistance dogs for kids with disabilities. We operate on a very tight budget. We started an obstacle course project that is sorely needed to train our dogs and part of the project was night time, outdoor lighting. We ordered lights from ATG, Lighting Universe to save money and get our product fast so we could start training our dogs.
I placed a lighting order with this company on July 2nd, 2010 and never received the products. There was reportedly a shipment made but we never received anything. We were advised after repeated calls that the order was returned to the manufacturer and we would be issued a credit when it arrived. The product was received back at the manufacturer on July 19, 2010, and no credit was ever issued.
Every attempt at reconciliation with ATG has failed and they simply say they will check on the status of my credit "tomorrow" and call me with the details. They never call or email. Whenever I call now to ask for a manager, I am told no manager is available and they will call me back. of course, I receive no calls.
The total credit due is $790.30 and it appears that I will never receive it.
Any help I might receive from your company would be greatly appreciated.
This report was posted on Ripoff Report on 07/28/2010 03:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lightinguniversecom-atg-stores/internet/lightinguniversecom-atg-stores-received-my-order-and-failed-to-provide-the-product-aft-627205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Thanx you for your comment
AUTHOR: ATGStores - (USA)
SUBMITTED: Thursday, July 29, 2010
Hi Jeff,
I work for ATG Stores and just wanted to let you know that I read your report, have found your order information and forwarded it to customer service. We are grateful for your business and I will do the best I can to see that this is followed up with. If you have any questions you can reach me at companyreviews@atgstores.com
Thank you again,
Carly
Related Reports
04:42 PM
02:34 PM
11:27 AM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
