Linda Stars Jewelry Does not live up to their promises Baltimore Maryland

 I ordered key rings of angel wings for my niece and others. My niece lost her mom,my sister, at a very early age. Every year for Christmas I purchase one item in honor or my sister. I ordered the key ring on December 5th at which time they charged my credit card. I wrote them on December 13th requestesing the status of my order. They promised to ship on the 17th, almost 3 weeks after I ordered and paid They guaranteed and promosised in a follow up email delivery by Christmas. Well the key rings did not arrive before Christmas in fact they came 3 days after. I requested a full refund when I wrote them on Christmas Day. The only response I received was that they were delivered. I'm sorry that's just not enough. Don't promise what you can't deliver. I ruined the whole traditional meaning of what I do. I would not recommend anyone order from them if you expect something for a specific occasion. Sad because I think the idea of the company is special. Too bad their promises are not kept