Complaint Review: LinerWorld.com - Internet
- LinerWorld.com Internet USA
- Phone: 7084890557
- Web: linerworld.com
- Category: Pools & Saunas
LinerWorld.com Liner World, AAA Pool Liners, Pool Builders Supply, Diggers Pool Supply The live chat personnel are rude, the return policy is ridiculous. Internet
*Consumer Comment: Liner World and LinerWorld.com is not the same
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I accidentally ordered the wrong size winter cover for my pool. When I got on the live chat on Liner World's webpage, both Brittany and Carmen, employees there were exceedingly unprofessional and rude. And the email they sent me to give me directions on how to return the cover stated I had to pay a $25 restocking fee, plus shipping and insurance. That amount was over 50% of the price I paid for it.
I just decided to keep it, use it for a tarp, and pay for a new cover from a different company. I started doing a little research about the company, wanting to complain to someone higher up than Brittany or Carmen from the live chat. Apparently you can't contact the company any other way, than email. And guess who answers all the email. That's right, Brittany and Carmen.
I also discovered that three other companies use Liner World to handle online ordering for them. Diggers Pool Services, AAA pool supply and Pool Builders Supply. Now all of these companies either deny being affiliated to Liner World, or they simply try and transfer to Liner World. None will claim responsibility. The BBB give Liner World an F. Just be aware of the complaints if you order from this company.
They have fast shipping though, and the product I did receive seemed adequate.
This report was posted on Ripoff Report on 10/03/2014 05:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/linerworldcom/internet/linerworldcom-liner-world-aaa-pool-liners-pool-builders-supply-diggers-pool-supply-th-1180674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Liner World and LinerWorld.com is not the same
AUTHOR: Pool Builders Supply - (USA)
SUBMITTED: Wednesday, February 24, 2016
Liner Wold.com is not the same company as either Liner World or Pool Builders Supply.
Linerworld.com is a company based out of California.
Pool Builders Supply is an independently owned family business based out of Charlotte, North Carolina.
Liner World is a swimming pool liner manufacturing company based out of Charlotte, North Carolina.
There is no affiliation with Linerworld.com
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