Linkshe It took more than a month for my order to arrive. They sent the wrong size for four different items. Internet

I ordered four items from Linkshe.com.  It took over a month for me to receive the items. A few days after receiving the items I was hospitalized for surgery. Then I was admitted into a Rehabilitation facility.  This took more than 30 days which they allow for returns. The items all came in the wrong size.

They make it extremely confusing to return anything.  I sent a ticket three weeks ago and fnever received a response.  Furthermore, I called and left a message.  Never received a return call.

All I want is to return the items for a full refund.