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Report: #416962

Complaint Review: Lipaphen-RX, Acai Berry Detox - Fort Lauderdale Florida

  • Submitted:
  • Updated:
  • Reported By: ST. LOUIS Missouri
  • Author Confirmed What's this?
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  • Lipaphen-RX, Acai Berry Detox 2495 Stirling Rd #20 Fort Lauderdale, Florida U.S.A.

Lipaphen-RX, Acai Berry Detox SCAM ARTISTS North Miami Beach, Fort Lauderdale Florida

*Author of original report: FMWLipaphen-RX, Acai Berry Detox SCAM ARTISTS North Miami Beach, Fort Lauderdale Florida

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I ordered a 14 day free trial for acai berry detox on 1/8/2009 at 1:07pm after reading blogs i called at 7pm that night and cancelled the product they gave me a cancellation # of 262137 they then told me that I would still receive Free Trial.

January 23rd I went online and checked my checking account and saw that they had billed me $87.13 and it was just a pending charge at that time. I called the bank and they removed pending charge off on my checking account I then called the aca berry company and asked why they had charged me when I cancelled the order the same day I place the order they said that previous rep did not cancel the account correctly but she did see where I had called in and requested that membership b e canceled she told me she would put in a ticket to the refund department and she apologized for the mistake.

Today 1/27/09 I went online again to check my acct and I saw that they had charged an additional charge on my account in the amount of $88.17 I called them up again at the # on my checking acct that they had for the charge 1-866-949-0138 and I asked them again why were they still takin money from my checking account I was told this was an error and that they were sending and email to refund department. I asked if they had a number that I could call myself they sd they did not have telephone # for them. I asked for supervisor I was told that they would tell me the same thing and I was put into voice mail. I called them back and asked if they were anything email that they could send to me I was told there was not and I had to wait they give me an email address to find out about my refund of FWMCANCELLATIONS3@GMAIL.COM and that was 6 hours ago I still have not heard anything back from the company I have since then called my bank and had them to cancel my debit card

Lisa
ST. LOUIS, Missouri
U.S.A.

This report was posted on Ripoff Report on 01/27/2009 04:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lipaphen-rx-acai-berry-detox/fort-lauderdale-florida-33132/lipaphen-rx-acai-berry-detox-scam-artists-north-miami-beach-fort-lauderdale-florida-416962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

FMWLipaphen-RX, Acai Berry Detox SCAM ARTISTS North Miami Beach, Fort Lauderdale Florida

AUTHOR: Lisa - (U.S.A.)

POSTED: Thursday, January 29, 2009

I ordered a 14 day free trial for acai berry detox on 1/8/2009 at 1:07pm after reading blogs i called at 7pm that night and cancelled the product they gave me a cancellation # of 262137 they then told me that I would still receive Free Trial. January 23rd I went online and checked my checking account and saw that they had billed me $87.13 and it was just a pending charge at that time. I called the bank and they removed pending charge off on my checking account I then called the aca berry company and asked why they had charged me when I cancelled the order the same day I place the order they said that previous rep did not cancel the account correctly but she did see where I had called in and requested that membership b e canceled she told me she would put in a ticket to the refund department and she apologized for the mistake. Today 1/27/09 I went online again to check my acct and I saw that they had charged an additional charge on my account in the amount of $88.17 I called them up again at the # on my checking acct that they had for the charge 1-866-949-0138 and I asked them again why were they still takin money from my checking account I was told this was an error and that they were sending and email to refund department. I asked if they had a number that I could call myself they sd they did not have telephone # for them. I asked for supervisor I was told that they would tell me the same thing and I was put into voice mail. I called them back and asked if they were anything email that they could send to me I was told there was not and I had to wait they give me an email address to find out about my refund of FWMCANCELLATIONS3@GMAIL.COM and that was 6 hours ago I still have not heard anything back from the company I have since then called my bank and had them to cancel my debit card Lisa ST. LOUIS, Missouri
U.S.A.


Step 2 - Additional Comments
To Add Additional Comments:
I called today 1-29-09 I asked about my refund and the replied the same thing that they would email there escalation department and they will get back to me later I asked for supervisor name and # I was given a name of Mary Parker when I asked them for a phone he responde uh us #and the he gave me a # of 1028201280 I asked him what kind of phone is that, I told him that there was no such # man became defensive and sd that there was and that he had helped me as much as he can and he was now disconnecting the call.

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