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Report: #1467118

Complaint Review: Lipton Toyota Of Ft Lauderdale - Fort Lauderdale Florida

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  • Updated:
  • Reported By: Upset Consumer — Hialeah Florida United States
  • Lipton Toyota Of Ft Lauderdale
    1700 W Oakland Park Blvd
    Fort Lauderdale, Florida
    United States

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On April 7,2018 I bought a 2016 Ford Fusion SE with 48,000 miles from this dealership. I service my car on the regular. My loan was for almost 18,000 but the car was sticker priced at $12,995.00 On September 28,2018 I’m driving to work, which I normally take the turnpike driving 80 mph. I work an hour away from my house. Driving 2 minutes away from home still in my neighborhood. With no warning indication my car suddenly looses acceleration and suddenly jerks, shakes and shuts off. I waited for a min and started it back up. This time it shook worse. I slow rolled it into a parking space in my neighborhood. I repeatedly tried to start my car and it kept shutting off. Suddenly I heard a tapping sound. I checked my fluids, they’re all at level. I thought maybe I ran over something and it got in my engine or something.Finally able to keep it started. I slow rolled it to my house. [continued below]....

.....

I contacted AutonationFord about the issue with my car and the dealership (Lipton Toyota) where I bought the car from. When I bought the car I repeatedly asked about a warranty on my car. The car salesman Carrie Senior led me to believe that I had a warranty on my vehicle. Just as the finance rep Anthony S. did. But, when I took my contract to them and spoke to Rydell ,the used car manager. He tells me that I don’t have a warranty. But says he doesn’t understand why I wasn’t given an extended warranty, because it is standard for them to give extended warranties on off brand vehicles. He then tells me that if I could get the car to him, he could take it back, put me in a new car, and just transfer everything over to the new car.

I told him I did not want to give another down payment for something that is not my fault. He tells me that he would do his best to make sure that could happen. He then tells me to try Ford and see what they could do for me, saying I should still be under manufacturer warranty. I called Ford and Ford said because my car is at 66,611 miles. I went 6,611 miles over the manufacture warranty, so they can’t help me. So I went back to Lipton Toyota and spoke to Mike who said he would try to help me with the same deal as Rydell offered, but I would have to get this unsafe to drive car to their location which is 45 mins away at 75 mph. Yeah right!! I spent a whole month going back and forth with them. I had a mechanic take a look and see what’s wrong. Apparently the motor is no good!! They sold me a car with a bad motor! I took pictures of what the mechanic discovered, showed proof that I’ve kept up on my maintenance. I told them what the mechanic said. Instead of doing anything to help. They went back on their agreement. Leaving me to pay $2600.00 to replace my engine!!

I’ve only had this car for 5 months by the time it broke down. All fluids are at level. Not one scratch on my car. I pay $345 a month on this car. My insurance said it’s not something they can cover, and the dealership won’t help!! THEY SOLD ME A LEMON!!! Only drove this car 5 months and it’s only 2 years old. Now I’m struggling to get to and from work, and take care of my 3 little kids! It is now Nov 11, 2018 I need justice!!! I need help!!!

This report was posted on Ripoff Report on 11/10/2018 11:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lipton-toyota-of-ft-lauderdale/fort-lauderdale-florida-33311/lipton-toyota-of-ft-lauderdale-sold-me-a-lemon-and-do-not-want-to-own-up-to-it-fort-laud-1467118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
5Consumer
0Employee/Owner

#1 Consumer Comment

Not A Lemon

AUTHOR: Jim - (United States)

POSTED: Tuesday, November 13, 2018

In order to qualify as a lemon, there are several steps you as the owner have to go through.  One of the problems you're going to have in order to qualify the car as a lemon is that the car generally has to be new - in most states, a lemon car has to be a new car.  In other words, it came off the manufacturing line as defective.  Then you have to go through several steps attempts to rectify the problem.  I mean you may think it's a lemon, but it really isn't.  A used car really can't be considered a lemon to you because someone owned the car before you, and if the car was fine...and why wouldn't they say the car was fine, then the lemon law doesn't apply.

Now, you claim when you bought the car, the lot indicated the car was still under warranty.  Based on your narrative, the car was under warranty - you bought the car with 48,000 miles on it, and it had a 60,000 mile warranty - you do indicate this.  So no one deceived you that the car was under warranty at the time of the purchase.  Now, the question from the reader's perspective isn't whether you were offered an extended warranty.  The question from my perspective is whether you would have purchased an extended warrantry had it been offered?  Now if you were assured there was a warranty on the car, and there was, would you at that moment, without the benefit of hindsight, purchased the extended warranty?  Before you say yes - consider this statement from your narrantive:

My loan was for almost 18,000 but the car was sticker priced at $12,995.00

This statement tells me the answer as to whether you would have purchased the extended warranty, was no.  However, most people would not purchased the extended warranty because often, there is no need for it.  Hindsight is always 20-20, and complaining about not purchasing the extended warranty happens when people don't purchase it when situations in the future dictate that they should have.  In reality, the only way an extended warranty is worth it, is what actually happened to you - the engine going bad.

One of the other interesting pieces I noted in your narrative is that you put roughly 18,000 miles on the car in a little over 5 months, which tells me you're putting more than 40,000 miles on a car in a year - really hard miles - and you haven't been through one winter in that car.  You likely would have been far better off buying a new car with maybe a 100,000 mile warranty.  However, that's also hindsight as well.  Best of luck to you....

 

 

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#2 Consumer Comment

You seem to have a few misconceptions..

AUTHOR: Robert - (United States)

POSTED: Tuesday, November 13, 2018

First of all based on your narrative you have driven the car just under 20K miles in about 5 months, which by most standards is considered excessive. You did have a warranty to take you to the 60K miles, but you went over that.

You also seem to be equating age with wear and tear. Yes the car is only "2 years" old, but it has also been driven over 60K miles(or about 30K/year). The average car gets about 12-15K/year, so you are double that.

A car doesn’t crumble and die after 5 months of having it and all fluids are at level!!!
- NO..the car "died" after being driven 66,0611 miles. The length of time you had it has nothing to do with this.  And this is one of the hazards of a Used Car, as you have NO idea how it was treated before you got it.  

I'll tell you that the dealer may very well have sold you a car with a "bad" engine. But did they do it intentionally or should have known? The answer of course is NO. As remember this "bad" engine, lasted you 5 months and close to 20K miles of driving. It wasn't like you drove it off the lot and it died.

Then did anyone mention any issues they saw with the engine during your scheduled maintenance? Because based on your driving claims you should have had 3 or 4 visits for regular maintenance.

One also has to wonder why you would admit to driving 80 MPH(which is 5-15 MPH over the speed limit) on a daily basis. I would bet that you also hit speeds higher than that. This could mean additional wear and tear, and stress that could cause additional issues and failure.

 

 

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#3 Consumer Comment

YOU Are The Deadbeat Scam!

AUTHOR: The Dog - (United States)

POSTED: Monday, November 12, 2018

 YOU were late with payments. The mechanical problems have NOTHING to do with the CONTRACT you signed where YOU agreed to make all payments on time! Giving the car back is a VOLUNTARY REPO and does NOT make the financial contract vanish into the clear blue sky!

However, since the banks won't touch you because of YOUR reputation of NOT paying YOUR bills on time, it's a sure bet these collections activities are nothing new to you! You act surprised this car isn't covered by warranty.

I'll bet you didn't even read the paperwork you signed which would have very clearly explained that FACT to you! This is nothing more than the whining of a serial deadbeat who just can't stand the consequences they caused.

Like all the others, it's always the fault of the lender when the serial deadbeat once again fails to live up to their obligations. Let me save you some effort. I'll tell you right now, I don't work for them!

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#4 Consumer Comment

There's No "Leading to believe" About This!

AUTHOR: The Dog - (United States)

POSTED: Monday, November 12, 2018

 The car would have been stickered with a "Buyer's Guide". That sticker would have told you if the deal included a warranty or if it was sold "As Is". Additionally, YOU would have signed a disclosure statement which delineated the same condition of sale. Did you read what you were signing? Also, if you are going to play the sympathy card of having children, it seems kind of irresponsible for you to be driving 75-80 mph! It is also a point of FACT, abusing an engine by driving such high speeds often causes piston and block damage.

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#5 Author of original report

Lemon

AUTHOR: Angry consumer - (United States)

POSTED: Monday, November 12, 2018

 No I asked about the warranty several times. The dealership in case you did not read my letter did not give me the extended warranty. I did ask for it. They led me to believe I had a warranty. The issue with the car is the piston rod bust a hole through to the spark plug position 1 damaging the head on the spark plug within 30 seconds. The motor locked up. I did nothing but drive my car and keep up on the regular maintenance. A car doesn’t crumble and die after 5 months of having it and all fluids are at level!!!

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#6 Consumer Comment

Not a lemon

AUTHOR: coast - (United States)

POSTED: Sunday, November 11, 2018

The salesman was correct. At the time of purchase the vehicle had 12,000 miles remaining on the manufacturer’s warranty. Apparently you chose not to purchase an extended warranty.

You put 18,000 miles on the car; therefore, you were not sold a car with a bad engine. A lemon is a vehicle with multiple issues. Your car is not a lemon.

Specifically, what is the problem with the engine?

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