Liquidation. Com Liquidity services I'm the 2,000,000nth person to be denied their dispute Washington District of Columbia

 I ordered an auction titled 96 tank top sets new ,when I received the shipment what I got were pieces of lace sewn together not 1 single t-shirt in the lot. I immediately contacted their customer service and was told to file a dispute and upload pictures which I did within 20 minutes of signing for the package.they told me they would investigate and resolve within 10 days. I got no communication and they also closed my account so i could not check the status so I filed a dispute with pay pal and on day 11 they send me an email stating they denied it because they did not get pictures wow so I escalated my claim with a paypal. but surely if you are doing investigation you need pictures to investigate so why would if you did not have pictures would you not request them prior to your investigation being over also if you did a proper investigation surely your inventory would show that you sent me a completely different items with a significantly lower value. so basically it will be up to pay pal or I lost my money and I see 1000 s of others before me already have