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Report: #1184307

Complaint Review: Little Me Preschool - pembroke pines Florida

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  • Reported By: Robinson — Pembroke Pines Florida
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  • Little Me Preschool 17300 pines boulevard pembroke pines, Florida USA

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Little me Preschool is a scam. It is run by a money hungry theif that preys on your money and circumstances rather than the well-being of the children in its facility. Little Me does NOT live up to its "reputation."

Little Me Preschool, or I'd rather say Mirta the Director stole money from us that unforunately we noticed too late.The rate for their facility is $170 per week plus $25 per child for their aftercare program. I have three kids that attended here, one full-time and two aftercare. Last year I had two full-time and one aftercare. We were also under a program where the military pays a portion of the cost through their child subsidy program, and I had to pay 30% and my ex husband the remaining 70% of the cost. Due to this, they couldn't tell us a set rate for the year until October.

When school started in August, my boyfriend and I noticed that the our weekly fee had gone up from $55 the previous year, to $60. We found it strange since the money was less this year, why would it be more weekly? After we were told this in October, we backtracked to August and September when we had been paying $80-$100 a week because they did not have a set rate. As we did the math, we had paid them $790 in the past two months! That amount is simply impossible beacuse when the math is done correctly, we are only supposed to pay about $220 a month. That meant that we had been overcharged $350 and Mirta still has the audacity to argue with us that she wants another $220, after we just paid $240 for one week!!!

We also trusted in her word, since I had "no legal right" to see the paper that shows the amounts that we were all paying for, I made the mistake in believing what she said was true. After I was given a quick glance at the sheet that was provided, I saw the military paid about $387 for the full-time care, and $10 for the aftercare monthly. Upon doing basic math at home, the numbers do not add up. We were paying about $20 more weekly. I confronted the Director Mirta about this issue. And as usual, she was rude, raised her voice and very disrepectful and inapproriately commenting about and into my personal life. After what seemed to be about the longest 15mins of me defending my reasons for not wanting to pay her an extra $220, removing my children from the facility, and where had the money gone, she basically admitted that she had been "nickle and diming" me $5 a week and that it was no big deal and she would "take the hit." ARE YOU KIDDING ME??!! "Take the hit?!" I was taking the hit! My children and I were being stolen from for months, maybe even since last year and she was bold enough to say it was not a big deal. Mirta also slipped or admitted to recieving a $700 check every 5 weeks from the military instead of the $387 and $10 one that she had written on her financial sheet.

It's basic math, and the math does not add up. We had been getting overcharged $20-$40 a week and she still not only harasses us to keep "donating" money to her, but has threatened me that she will put me in collections for money that she actually OWES to me and my children. And granted, I am a single mother and work on commission, so I may not have been able to pay Mirta every monday on time, but she always got her payments. ALWAYS.

Mirta has never credited us the money that we had overspent, stole money weekly, is rude and oddly involved in personal life, and yet is still hasn't offered even an apology for what she has done or how she has poorly and disrepectfully treated my family. She has a lack of properly communicating without insulting or belittling the person and simply, after being yelled at for years now, I am done with her and her facility. All we want is our money back and for her and the Little Me Preschool facility to be investigated. It's a shame because the morning teachers' are a BLESSING, but instead of having people look like they were asked to write positive reviews, Mirta should actually try to EARN them by having a better attitude, quality service, better communication skills, and no theft of our hard earned money from hard working parents who want to provide their children with a good learning facility.

The reason why we wrote this was beacuse upon further research and readin all of the other reviews from other unsatisfed parents, we believe we're not the only ones that have been robbed and lied to on a daily basis. A business that is run honestly, will always prosper. And Little Me Preschool needs to work on its character, and "reputation" and not steal from those put their children in their care.

 

This report was posted on Ripoff Report on 10/22/2014 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/little-me-preschool/pembroke-pines-florida-33029/little-me-preschool-mirta-estrada-hundreds-of-dollars-stolen-beware-pembroke-pine-1184307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
9Author
6Consumer
2Employee/Owner

#17 Author of original report

HONESTY is my strongest suit!

AUTHOR: Robinson - ()

POSTED: Monday, January 12, 2015

I haven’t wasted my time to read the last rebuttal that was written about me and my family by the co-owner until today. My life fortunately does not revolve around petty drama and quite frankly, I do not have the time nor do I care to acknowledge someone’s relentless negativity. I would have to be incredibly dumb or extremely bored- {neither of which I am} to think that I can changed the opinions of someone who has already cemented bad judgments towards me; there are far more important things in life, and this insignificant argument is not one of them. With that being said, and because I continue to be harassed and bullied by this woman and her friends, this is the last time that I will address this issue before I file a police report and restraining order for harassment and/or a lawsuit against this woman and her business. FYI: if you’re going to harass and insult someone, do it properly with citations and research them so you can use their proper name and spelling so your threats are actually perceived as being legit.

Thanks to the First Amendment, which allows us to exercise our Freedom of Speech and Expression, all consumers have the right to write a review on a business that has either satisfied or unsatisfied them with their services. I had written my review on this site because they have stated that they can find a civil solution for my concerns. Unfortunately, this site does not remove its content no matter how many demands or lawsuits are filed against the author or the site itself. This is something that I was not aware of until after I posted only ONE report to this site only. This policy is out of my control and I do not believe that I should be harassed, threatened and singled out because of my PERSONAL experience with this daycare. I was/am giving FACTS and my honest OPINIONS on the matter, while addressing how poorly my family and I were being treated by this woman. I am not just saying whatever I want to say without knowing the proper consequences or repercussions for my actions and my words. I was/am doing the right thing by fighting for what I believe in, and protecting while defending myself for what I stand for, which is the TRUTH; and I will not compromise my integrity or be bullied to do so otherwise. I have never written a negative review on any establishment before or after this, simply because I have NEVER had such a horrid experience with anyone as I have had with this daycare’s co-owner.

As I have said plenty of times before, and will continue to say, I was very happy and satisfied with the morning teachers at this daycare. I am beyond grateful for how they treated me and my family, but most importantly for how they treated, taught, and loved my children. I have never said anything negative against them nor will I ever; unlike how some of the other reviewers have, and I have actually gone out of my way to recommend this daycare because of how great the teachers in the facility are. The only issues that my family and I had with this daycare unfortunately took place with its co-owner and the front desk staff. Since we were not being treated fairly, with honesty, or with respect and consideration, I had previously decided to write a review on my experience with this facility because of these sole reasons.

Unfortunately, the co-owner has said some cruel and damaging accusations in her rebuttal, and I was not made aware of her fabrication until I read what she, my boyfriend and the other consumers wrote about their experience and/or opinions with this woman and her daycare until today. In her own words, I have been derogatorily called or insinuated as being a: LIAR, CLASSLESS, CRAZY, A NIGHTMARE, PATHETIC, UNEDUCATED, IMMATURE, IRRESPONSIBLE, UNGRATEFUL, UNEMPLOYED, and while FALSELY being accused of criminal offenses that I have not committed. She has spoken about taking the high road, but evidently, she does not follow her own advice and does not know how to maturely speak to any of her unsatisfied customers without throwing jabs or using the proper business manners in handling these types of situations. I am writing this response to solely address her deceit and show the truth with PROOF against her allegations towards me and my family. She has tried to tarnish my name and public perception, and I am here to clear up any false allegations she said against me and my family.

There is one thing that I take very seriously, and it’s me being a great mother to my children. I have sacrificed my all to be able provide them with the very best, so that they can have a happy, healthy, stable and peaceful life. I do take an offense to anyone judging or commenting on my parenting or my children. There is no need to cruel, belittle, mention my children, and/or attack any RESPONSIBLE mother for her personal choices. So please, refrain from saying anything negative about my personal life and judging me and my choices, when we’ve all made “poor choices” in life, and my children are certainly NOT one of them. I buy the kid’s their uniforms, shoes and school supplies, etc. I buy the diapers and wipes when the baby ran out of them. I paid for the graduation. I buy the school pictures. Every extra expense that was asked for by the daycare to the summer camp, I paid for. That is what true parents do for their children; they make sacrifices for the well-being of their child. I AM the responsible one in this matter and for her to say otherwise is a joke; when she herself has said that my ex-husband walks around the daycare telling them that he only has to pay 70% of the fee and after that doesn’t want to support our kids when it comes to their expenses or needs- which is disturbing, and for her as a woman and mother to stand by a father doesn’t want to support his family is also disturbing. Her words have been extremely damaging for me as a single mother and have put a great amount of distress on my life, thus having caused me great emotional distress.

 I do my best every day and treat those around me with RESPECT, and unlike how nasty the co-owner has written that I would not be respected for throwing jabs at her {which I have not} since this has never been a personal attack towards her, from the beginning this has been and always was about the TRUTH. And I also think she tends to forget that she has been extremely disrespectful and destructive herself. I highly doubt that anyone would respect a co-owner that behaves in such a juvenile way towards a former parent. I have never had issues with or been bullied by someone like her in my life. I have always gotten along very well with everyone and my parents raised me correctly, by instilling in me to be respectful and honest to those around me. Everyone from high school friends, college colleagues and co-workers, to my neighbors, gym associates and employees at the local stores, can attest in writing or verbal of who I am, and how I am a very professional, caring, respectful, and most of all a loving friend or associate that has NO issues with anyone, and if needed be I can also get reference letters about how I treat others, am honest, and how I have never had a difficult time with anyone up to this point. Yet, at the end of the day this is not about who can come up with the most letters, or who’s more “educated” and “classy;” which these accusations are all very petty and childish on her end. This is and will always be about the truth and the money we feel is still rightfully owed back to us. This is about how we were treated poorly, and how it was escalating the more the co-owner started to entertain and meddle in my personal life with my ex-husband. This is about my legal First Amendment rights to be able to write a review on my experience with this business {even if it was extremely negative but truthful} and since we continue to be threatened, falsely accused, and defamed, I will certainly not be intimidated nor will I continue to be bullied by this co-owner any longer. Attached are some to all of the court order papers, receipts, emails, text messages and reviews of other unsatisfied parents. I have kept most for my personal records, but posted at least one example of each and will continue to say and PROVE that this is NOT a libelous review, since I truly am a woman of my word.

My divorce was finalized on May 1, 2014 and the court order clearly states that he was and STILL is fully responsible for the ALL of the bills, including the daycare until April. I was to begin paying in May, 30% of the shared cost; which I have with no complaints and which I am grateful for. Contradictory to what the co-owner is stating that I owe her money; legally she owes me the $380 that I had spent in March and April, plus the $175 for the bus service. Unfortunately at the time, I did not have my court order to show her that I was NOT legally responsible for the daycare cost until May 1st. Not only had I continued to tell her this numerous amounts of time, but I was threatened and harassed everyday for the month of April by her, the front desk staff and the bus service over a payment that I simply could not make. When I finally did receive the order, I showed her plenty of times were it clearly states that I was not responsible. When I tried to speak to her about the issue, she would continue to blow me off and say that I was complaining about my “sob stories,” {which is a very rude and unprofessional way to label our conversations about my stressful situation} and she would also continue to throw little jabs at me about my ex-husband to PURPOSELY and with malice intentionally upset me; since she was aware of our horrible and on-going divorce feud. She has also gone out of her way to obtain a copy of my order without my consent, yet apparently or purposely continues to overlook where it clearly states that I am NOT RESPONSIBLE for any payments until May. I was not earning enough money at that time as an intern, and I was not legally responsible for the bill, so being threatened and harassed everyday put an enormous amount of pressure, financial damages and stress on my life and health. For the sake of keeping the peace, I complied and paid her and the bus service. And even after I scrambled to pay the payments, I would still speak to her about this issue and how it has affected my financially. She has never once addressed the issue professionally and I honestly got tired of being yelled at, belittled and her obvious bias treatment towards me and my family. She and I were both also lied to by my ex-husband when he claimed that the CG had kicked my kids out of the program. After speaking to the CG directly, I not only found out that his claims to us were false, but that I should have not been charged at the full price or at all in my case for the bill due in April. I made her aware of these claims and she STILL did nothing about them. Her accusations of me owing her money are FALSE, and actually I am the one that is owed money and an APOLOGY. If I am going to be threatened with my own court order, please RE-read it CORRECTLY, it’s never suitable  to threaten someone with their own AND personal information, when the co-owner herself has written that she is illegally obtaining and giving out mine. I had also previously asked her for a job opportunity when I was looking for work during that time to help me earn more money along with my internship.  She KNEW that I was jobless, so I do not understand how she expected me to pay in March and April, when she clearly knew that I was not working full-time and that my ex-husbands’ mother was paying for the daycare fees on his behalf. The court also knew that I was interning at the time and that is why they gave me the opportunity to start paying the 30% in May. And foremost, it was my ex who chose the daycare so he wouldn’t have to deal with them on his day off, so it was and still is his FULL responsibility to pay for March and April. Yet, most importantly I should have had been credited for what I have already paid or rightfully and legally have the money returned to me. Since there is a debt, she needs to take it up with my ex-husband since he is fully responsible not I; and I had already overly paid off his debt to preschool back in April. The co-owner is also saying that the prices that were told to us by the office manger were incorrect. We were told $170 for the baby and $25 each for the aftercare. Now, it’s convenient for her to say that it was actually $175 for the baby and $50 each for aftercare. Nevertheless, when I was given a quick glance at the perplexing paper, it stated that the CG had paid them $387 or so for the baby and she said {since it wasn’t clear on the paper} $10 for the older two. She never specified whether it was for both or individually when we asked, so we did the math for each instance. The numbers came up as either $41.58 or $36.78 a week depending on if the $10 was weekly or monthly. We also did the math if it was a $700 paycheck {since that is what she had admitted over the phone} instead of the $387 or so written on the paper. The numbers still came out less to $24.30 or $36.00 a week depending on the $10 a week or monthly at our 30% rate. We were being charged $60 a week, and that is why we felt, in our OPINION, that we were being over charged $20-$30 more a week. When I contacted her with my concerns, I was again spoken down to, yelled at, disrespected, and was never given an exact explanation for as to why the numbers were ALWAYS changing, or why she had stated yet written on the paper two completely different amounts. The conversation was going nowhere as usual, and I thought it was best for the family to take our business elsewhere and not return. All I understood from the conversation was that we were being charged $55 in total for May-June, $85 in total for June-August for summer camp, and $60 in total for August until the first 2 weeks of October; this simply made no sense since the kids were spending less time in the daycare, it should have been less money and not $5 more a month. It’s simple math and it was not adding up. Since we were allegedly supposed to pay $330 from May-June, $765 from June-August, and $480 from August-October, we instead ended up paying $545 from May-June, $560 from June-August, and $530 from August-October. That not only left us with a credit of $60 plus the $380 from March and April and the $175 of the bus service. I also do not owe an extra two weeks since you can see that it has already been paid. If the kids left on October 10th, and she has received $240 for the entire month, I owe NOTHING. My receipts for August, September and October alone totaled up to $790 and we still do not know exactly what the correct numbers are supposed to be, and if we are still allegedly owed even more money since I was {not allowed} to have any information on what I was paying for. I honestly got tired of the run-around and in my OPINION; I felt we were getting ripped off. She now still continues to claim that we owe her an extra $349; which is completely absurd! Where is this amount coming from? The last receipt we received she wrote that we were left with a $160 balance, which is incorrect because I had already paid for the entire month, leaving my balance in $0. She then said that we owe her $220 when I refused to pay her since I felt she was overcharging me. Over the phone on October 21, she then stated that we owed her $240. And now we allegedly still owe for the two week notice, at our rate of $60 per week as we were told by the front desk. The math does not add up, where is the $349 coming from? Since $160 plus the two weeks at $60 each equals to $280. At $220 plus the $60 each week for the two weeks equals to $340. And at $240 plus the two weeks equals to $360. Where is this random number coming from? The numbers and what she claims we owe have NEVER to this day added up.  It’s easy math and it simply continues to not make any sense, which is why I continue to not take her or her word seriously. And if there was a two week fee that I was not made aware of, then my ex-husband still has to pay his 70% of the fee and I my 30%. I am not fully responsible to pay the full amount, and I had also made her aware of the fact that not only had he agreed with me in taking the kids out of the daycare, but he has never said not to do so otherwise. The math and receipts DO NOT lie.

The receipts clearly show that there was a payment made every month. So the accusations of us being months behind continuously are FALSE. And the sole reason for there being only one payment in September is because of the inconsistencies and discrepancies that I started to notice in the amounts that were due. I decided not to continue to pay her until I was finally given the correct and final amount in October.  As you can see, all of the receipts have had different amounts since we were never told a set price until weeks or month later by her or the office manager. When we would ask for the balance due, they could never tell us a consistent balance since they never had a set amount for my children. They would just come up with numbers on their sticky note pads since they did not even have it written down and saved in their computer. We were never credited for anything of what I had already spent and I NEVER have received any piece of paper detailing exactly when and how much was due every month. I was also not shown the CG papers unless to sign them, because I was not “allowed” to know the actual amounts that were being paid. All I had to go by was their word, and I unfortunately took faith in continuing on with such a questionable business.

Her accusations of us being liars, is what I take the MOST offense to. We have NEVER once lied to her or in our review. I work on commission as a contributing editor and sell ads for a small online magazine, so if I do not sell an ad, I do not get paid. She knew this and that’s why if I didn’t get to pay her on Monday, I paid her by the end of the week. I never made false promises of payments EVERY DAY and definitely, my boyfriend didn’t either. These are also more fabrications since we barely ever dealt with her; we dealt with the office manager 98% of the time because she was rarely seen in the daycare. Sadly, she has decided to believe whatever bogus stories my ex-husband has entertained her with, and has even gone as far as to treat me with such bias and disrespect. Since I had been behind on making up for the payments that my ex-husband didn’t follow through with the court order for March and April, which had caused me to fall behind on my personal bills, paying the daycare had become a priority because she was/has never been understanding of my situation at all. Not only did she or her staff harass me persistently, but the harassments, threats and stress that she had put on me daily about threatening to remove my kids from her daycare had caused me to fall behind on my personal bills and have still caused me great emotional and financial strains and damages. Also, how defectively she handles the daycare policy is not solely my problem or is it just for me to be the ONLY reviewer to be singled out, when she is known for letting her customers pay late. The only reason why and now I wish I would have taken the kids out earlier, was because I was able to start working full-time and did not have the time to look for other daycares during the week. In my opinion, she took advantage of my situation and I was made aware of that when she admitted to me over the phone on October 21st, about nickel and diming me the $5 a month; I also have my co-workers as witnesses. And unfortunately my parents, who have also frequently visited the daycare, can witness and attest to themselves and I being treated poorly and rudely as well.

Claiming that I am a liar and that neither my ex-husband nor the CG has received any emails or texts from me, my boyfriend or my employer is utterly FALSE. The emails and text messages show exactly how TRUTHFUL I have been throughout this whole process. And the text messages also show how rudely she addresses her customers with such disrespectful and unprofessional manners. I only posted one out of the four unprofessionally addressed texts. I also made her aware that I was the one that constantly had to email and call the CG and that I would also reach out to them on her behalf; I would also CC her in the emails when she would request them.  She has been claiming that they never received any calls or emails from me, yet you can see that the CG has, and the CG themselves have stated that they deal directly with my ex-husband and not me. So how am I the one not answering, when they are the ones that have clearly said that they do not directly deal with me, call or email me personally because I am not the member? I have received NO emails, voicemails or phone calls from them. Please, go get your facts straight since I have had to reach out to them, since they have stated that they have never directly reached out to me; only to my employer. We never lied about receiving any paperwork from the CG because I have the email that undoubtedly states where I cannot know that information; this is also a false accusation. And since I started to question why there was so much secrecy revolving my knowledge and involvement on knowing exactly what I was supposed to be paying for, it’s apparent that anyone can obviously understand why I have been suspicious of the payments and they probably would be as well if they were in my shoes. There is nothing absolutely nothing wrong with me asking questions about my money, and forming my own opinions when they are not being answered honestly. I was not the one acting suspicious about the money due, she was.

I have told her continually about how I felt about being disrespected and threatened. I have also asked her REPEATEDLY to not involve herself in my personal life. Evidentially, me speaking to her about this issue in the past was a complete waste of time, because she had not only sent my boyfriend this last rude text, but has continued to involve herself in my personal life and as she has stated in her rebuttal, actually wants to involve herself in a “new” court trial that I am supposedly going to have with my ex-husband. I have asked her REPEATEDLY to not speak to my ex-husband about my business or to me about him; or even go as far as to threaten me with him being involved in my personal business, which she STILL continues to do so, in spite and obviously on purpose. From the beginning, she has had some form of a questionable and odd involvement with my ex-husband, and her bias judgments towards me were confirmed when she spoke about him AGAIN in her rebuttal, this time threatening me online with him and about a “court date” that I was only made aware of by her solely. I have come to the realization that this is just her character and that no matter how polite, honest, and respectful I am with her, she will always be bias, disrespectful and rude towards me. Plainly put, she just doesn’t care for me for any known valid, specific or substantial reason, and she is the one that apparently has always had a problem with me from the beginning and is upset because I am standing up for myself against her harassments and threats. 

Others have also been victims of her apparent character and have stated not only that they are rude and money hungry women, but have gone as far as to tell other parents to stay away and spend their money somewhere else. Since I am not the only one that has written a negative review, I should not be the ONLY one subjected to legal threats when ALL of the negative reviews repeatedly say the SAME accusations and are OLDER than mine, thus having caused damages for YEARS that I solely CANNOT and am NOT responsible for. And since I was made aware of there being a waiting list and she continues to speak highly of her own reputation with threats of letters, it’s pretty obvious that she has apparently NOT had any irreparable damages or loss to her reputation and her business. And that the business is thriving and not affected at ALL by my or other negative parents’ reviews or opinions. The way that she and her staff have responded in their rebuttal is ALL the proof in why all negative reviewers have probably felt a certain way towards this daycare. The way in which she has responded, in my OPINION is very unprofessional and it is not the correct or “educational” way to address an issue with a former parent. No one with true professionalism addresses a customer in the manner that she has, and it’s not the first time she or her staff have responded to a review with such nastiness. And if you go back and re-read what I wrote in my original complaint, everything was my OPINION/FACTS and I honestly did not say anything wrong for the backlash I have received by her and from someone who allegedly seems to be connected with her. She was the one that has obnoxiously gone into detail about our disagreement through her rebuttals. I have NOT committed any form of LIBEL no matter how ugly the TRUTH is. HER rebuttal is what makes her look bad not I; and I should not be jeopardized for speaking about the truth and revealing her dishonesty. If she is going to accuse me, the allegations have to be true, and since I have proof that they’re not, it’s my RIGHT to defend myself from someone that is defaming me. And as the consumer previously stated, the customer is ALWAYS right. Always! After all, she was the one that once told me that it’s better to attract the bees with honey, rather than to push them away with vinegar. The irony! Please, take your own advice.

I also NEVER asked her to speak to, call, or text my boyfriend on my behalf. I am my children’s primary parent. I am the one that has them 98% of the year, so ANY and ALL communication should have been with me. She has my number and email, and could have easily gotten in contact with me, as I have also told her this in person. The only two times I didn’t answer the phone, was because I was working. Yet, I called back right away, answered the first time every other call, and when I received a text message, I called or appeared at the daycare immediately and was always ready to attend to my children. Her accusations of me never answering the phone are again FALSE and have no truths behind them.  Another false accusation is that I never walked into the daycare. Not only can the cameras show that I was always in or outside of the daycare EVERY DAY, but the teachers themselves can testify to me being present inside or out of the daycare. Trying to intimidate me with using the staff against me doesn’t work because the cameras DO NOT lie. I was NOT late plenty of times after 7:00pm and if you look at the sign in sheets, both my ex and I were late or signed out at 6:30, I was also mostly extremely EARLY daily than late which she conveniently failed to mention. And as I said before, when I was late, I OFFERED to pay the fee, not required to, and it was one time ONLY. She absolutely never had to ONLY deal with “my boyfriend” as she rudely likes to state, and I decided not to go in sometimes after school in month of September ONLY not because of the money, but because of her. I was tired of dealing with someone who is very rude, never greeted me, always belittled and threw jabs at me, threatened me, and who was and still is bias towards me. She only spoke to me when it came to money. I didn’t deserve that unfair treatment and honestly it was my fault for being too nice, and not respectfully putting her in her place the first time when she called, yelled and threatened me back in December 2013. I also never had my boyfriend pay for the kids care with his money either. And if you look at the receipts, you can see that both of the cards that have been swiped are mine. I always paid for the daycare fees, so I honestly do not understand why she felt the need to give my personal receipts to my ex-husband, and I have been made aware of the fact that it is ILLEGAL because they contain my card number information and are my private property.

I have also been falsely accused of criminal offenses and have been a victim of defamation of character. I NEVER ever prank called or called anyone at the daycare. I don’t have time for that, and she can check our phone records with the proper authorities so that there is an official police record that says that I have NOT called the daycare. Not even once since our disagreement over the phone on October 21st. These allegations are completely FALSE and everything that has been written about me or my boyfriend has been damaging and untrue. It’s also incriminating since prank calls {harassment} is a criminal offense. I have been giving the truth and my honest opinions while she has been defaming me, purposely lying and making up stories to paint me as a person who has a “mental issue”- which is also defamation and extremely insensitive to say about someone who has been suffering through a traumatic divorce. She has also stated that she worked with and had consideration for my ex-husband, yet does not with me. That is called being BIAS, and that is a FACT since her actions and own words prove so. She is also stating that I am writing mulitple reviews about her and the daycare, and that is also FALSE. I have only written one report on this matter and it is this one on this site only.

This isn’t a simple defamation of character or that I owe her money claim; which I have not committed and do not, this about a PERSONAL VENDETTA that this woman has out against me and my family. This is about her trying to bully and embarrass me because I spoke out about the truth. If it wasn’t, she would have reached out to me HERSELF to settle this matter. She is spitefully and revengefully attacking me because I have written my opinions and facts about her treatment towards my family. It’s evidently become personal on her end due to her questionable involvement with my ex-husband, since others have also written negative reviews and she has claimed that some old customers have left her with months of debt, yet I am the ONLY one that is being threatened legally. If this is truly about justice, then EVERYONE that owes her money or has written a negative review should ALSO face legal repercussions and they are not. Apparently this daycare just doesn’t like any criticism that is not positive towards them and they attack those who speak out otherwise.

I have also been made aware of the fact that I could in fact sue/counter-sue her for defamation of character, emotional and financial damages and hardships, and harassment with false criminal allegations. I am showing proof so that whoever decides to read this, can see that I am NOT guilty of any wrong doing. That because of a strange and inappropriate customer relationship that she has with my ex-husband, she has become OBVIOUSLY bias towards me and my family, has had some form of hidden motives, and refuses to see the TRUTH for what it is and always has been. A true professional would NEVER entertain, listen to, or defend the idea of involving themselves in their customers’ bitter divorce feud, and then shockingly decide to personally comment and get involved in them and their life. MIND YOUR OWN BUSINESS! That is a conflict of interest, and that is my OPINION on my personal matter and how she has evidently jumped in and entertained the matter. Please stop claiming that it is none of your business when you evidently are and have been involved in it since the beginning. As well as its very hard to respect a co-owner that speaks negatively about the other parents currently in her daycare, and about their personal business which she has done with us, and has also told us about other parents and their personal issues. Since she has and can easily slander other parents to us, heaven only knows what she has slandered about me and my family in the daycare to others. When she was in the daycare, because she was hardly there, it was to greet the parents and collect the payments while having her dog sit at the front desk with her {which is unheard of and unprofessional in a daycare environment!} it was NOT to get involved in my personal life. It’s a shame for you to be belittling and judging me, without giving me an opportunity or personally getting to know me as a customer without my ex-husbands’ negative influence. I have also never stated that she PERSONALLY treats everyone this way, but I have stated that she has personally treated ME this way, and that this is not who she is personally, but who she is with me. Unlike her stating who she personally thinks I am and paints me out to be as a person, which is true defamation of character.

 She has put herself in the position of attacking the victim. But most importantly my KIDS are the victims because they cannot attend a daycare that has great morning teachers since she doesn’t know how to govern herself. I have said NOTHING wrong and unfortunately, she has done this mess to herself and doesn’t want to see how and why she has earned the negative reviews against this daycare. It’s also enlightening to see that all of the positive reviews in the recent months have slowly stopped since it has been pointed out that they seem to look questionable, and that the latest one also states some questionable statements. When the hate doesn’t work, she starts telling lies against us, and I have had to explain and have been defending myself throughout this report and now my boyfriend has also had to explain himself and is also someone that she has libeled.

 All we asked for was for an HONEST answer as to why we felt that I was being overcharged and treated so poorly. That has been the basis of me filing the report in the first place and that has STILL HAS NOT BEEN ANSWERED. I have forgotten about, and have BEEN DONE with this issue for months now, and to STILL be receiving threats, is detrimental to my health, because I get debilitating RA flare ups when I get put through extremely stressful situations, like she continues to make me go through.

Please, focus on yourself and leave me and my family alone. Apparently you have way too much time on your hands to start off the new year with such negativity and trivial drama. I have received legal counsel on this matter, and if I continue to be harassed, I WILL file a police report and a restraining order against you for harassment. I will also file a lawsuit for harassment, false criminal accusations and defamation of character with PROVABLE damages, when I have clearly done NO wrongdoing and haven’t addressed this issue for months, and you have and continue to do so. I will also report you to the BBB, so they can investigate your facility and your credentials, because of how flawed you co-operate the business. This is a very petty attempt to try to demand and force me to comply with a bully’s absurd wishes, and I have neither energy nor time for this; I have my kids to attend to and most importantly, I have a life. And seriously, stop threatening me with my ex-husband. What part of divorced do you not understand? We are NOT married, therefore I do not answer to him and I cannot be intimidated by him. I understand that you want your money and for the review to be erased, but I am not the person you should be harassing for the money, and I am NOT going to compromise my integrity just because you don’t like my truthful review. Treat those around you as you would like to be treated, and do good unto others and good will come back to you. Threatening a single mother of three, is NOT the proper way of trying to get your point across. It’s not ethically or morally correct to intimidate someone and force them against their will, their integrity and their First Amendment rights, to comply with your unachievable demands. Thank you to those who see the TRUTH for what it is.

Have a Blessed day!

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#16 Consumer Suggestion

TRUTH IS...

AUTHOR: Inez78 - ()

POSTED: Thursday, December 11, 2014

It's been awhile since I've read about a business responding so arrogantly to one of its former customers. I completely understand that not everyone is going to like the services that are provided but most businesses that are run by true professionals with common sense don't respond to their former customers complaints in such a careless way. I myself do believe that half of the reports on this site are full of s**t but this one clearly isn't. It's not a slanderous reort if someone writes a review and uses your name. If the review is true and it's a personal experience hence a "personal review" then no matter how ugly or tarnishing the review is it's not considered slanderous. And it's not slander it's libel. If your going to threaten someone with the law use the right term.

The review was personal and about how you personally made this mother feel during her experience with this daycare. She was not talking about other parents she is talking about herself and you harassing her with getting letters for court of parents that say positive things about you holds no merit to the report. This isn't about the ten people that like you because you actually treat them with respect and are friendly to them. This is about the mother and other handful of disappointed customers that you and the daycare has treated horribly and that's why they have written negative reviews complaining about this daycare. And I do have to say that it does look sketchy that most or all reviews were negative about this daycare and it's owners and that in recent months they have all only been positive. I'm not at all saying that they are fake but sorry to say it, they don't look legit either. In business the customer is ALWAYS right. it doesn't matter what personal bias you have against them or if you have been manipulated into believing anything negative about the person because of an apparent attraction/relationship you have towards one of the parties involved. As a business the customer is always right and should be treated with respect. When someone or their partner has been going into the daycare in and out, treats you with respect and not one person greets or speaks to them unless they the parent have to reach out to you the coowner that right there is not only disrespectful but extremely unprofessional. And in your case it gets worse because you are getting personally involved with customers personal life and this case what looks like to be a nasty divorce.

The author wanted to know why they felt that they were being overcharged or not compensated for the money that they had already spent. Also while asking you repeatedly to not involve yourself in their personal life. I find it hard to believe that a woman with "business sense" and certifications would act in such a careless way and behave so catty. There was no need to gang up against the author for writing their personal review on their experience with the daycare. And even if money is an issue unfortunately you do allow your customers to pay weeks late. That is honestly a problem in your policy and how you run your business and like the author said, if it is really a big deal you should consider changing it. Everyone haa their right to freedom of speech no matter how ugly it might make you look as long as it's the truth. Unfortunately you put your foot in your mouth and the way you rebuttal end clearly makes the author have her honest reasons for writing the review. I really hate to say this but you proved the author right and showed how "classless" you are as a business owner.

The daycare does seem to sound like a scam when the parent is not given a set amount to pay every month, is told that they are not allowed to know information on what they are paying, and are given different amounts of payments due by the staff. If there is no physical piece of paper that is detailing exactly when and how much they are supposed to pay and when it's due, it not only makes the business look like its run by frauds but you don't sound like a woman of your word when that's all the customers have to go by. The problem here is that it's not that the author wrote a negative review it's that any negative review written about this business is aggressively attacked. Yes I spent time reading the reviews and they do all sound the same. What they also have the most in common is the way in how this business responds to the criticism they receive. The daycare is very defensive and the reviewers are repeatedly attacked through the rebuttals. Some people won't like your services or feel as if they have been cheated dies not give you the right as a professional to attack their reviews. They always say that as a business when you write a rebuttal you always address the issue professionally and say "I'm sorry for your bad experience, how can we make it better?" Or even make it more personal and say how the children will be missed and you and your teachers were happy to have them in the daycare. Whether you feel that way or not that is the correct business etiquette. Not airing out personal information, disrespecting and falsely accusing the customer. Do your proper research on a person before you say things about them on a website that doesn't remove it's content. The author is also saying that they do have proof of their own bank statements, receipts, court order, emails and your nasty text messages. So any or all of the accusations you have made against them can easily turn around and bite you in the a*s if they are saying the truth.

On top of the fact that you can't threaten someone with court, sue or use their own personal information against them. As the business you have everything to lose if the author decided to sue/ countersue against the damagea you have caused them. Going to court over civil disputes are expensive and over a matter that involves someone's personal life (which is none of your business) it can get very ugly and even cost you your business. You also shouldn't threaten and makewild assumptions on prank calls or their personal life. Prank calls and threatening to sue or use the court are criminal offenses and considered as harassment. The author could file a police report for you making false criminal claims against them. I understand that you may have been humiliated because your intentions were made publically and thought at the time that it was a smart tactic to make author appear to be "crazy" or lying but the only person that looks wrong in this situation is yoU because you as a business owner should know better. It's no surprise since this is a daycare that there would be some drama that takes place on a daily basis but that doesn't allow you to personally get involved or give you any right to slander this or any parent that you have issues with in the way that you have and that I assume you do. You honesty need to mind your business and stay out of nasty divorces, it doesn't suit you. Keep it professional since you really have made the daycare look bad and your reputation as a owner horrible and questionable. The least you should have done or should do is apologize and handle this matter as a professional. I am in no way telling you want to do but it's common sense to not rebuttal in such a nasty way.

And to all of the others that decided to involve themselves in this report and no clue or need to give any actual constructive advice on this dispute, you all shouldn't be too quick judge or comment on someone's personal life, personal review or report if it's only going to tarnish them in the process. Apparently what the author wrote is true and we or no one have the right to say anything negative about their personal life or experience with this daycare unless we've been though the same thing. We all make poor choices in life. But children are never one of them and our choices whether you consider them to be poor or not do NOT define us. It's our actions after them and how we treat others that can do nothing for us that do. So before you speak  and judge, look at ourselves first. 

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#15 Consumer Comment

Personal Vedetta, You are a web of lies

AUTHOR: LDB - ()

POSTED: Friday, October 24, 2014

I have never walked in alone everyday. And I never made promises to the office manager everyday about a payment. I was barely ever spoken to. I always had to addresss you both because you never spoke to me, not even to say a proper greeting. I would state when I would speak that we were working on the payment. Regardless, you always got a payment and did not have problem with us being late until now You are never there. You only go in to collect the payments. Not only do you slander her, but you slander me too. You saying that I made promises every single day is a lie.

We have all of the emails that Robinson has sent to the Coast Guard. The Coast Guard has received the email with her paystubs because it was sent weeks ago by her employer. We not only have the copy of the email to prove this, but she has every email that she has had to send. They have never called or emailed her. She has had to be the one to get in contact with them and she has the emails and phone calls on her end to prove so. Also she would reach out to them as a courtesy for you when they would be months behind. 

You should atleast have appreciated that or thanked her because it was not her responsibility and she would offer to help. You saying that she avoids or does not respond to them is a lie because she has to constantly be the one to reach out to them. And the Coast Guard does not deal directly with her, they deal with her employer when comes to her paystubs. Instead of making assumptions and false accusations against her, know the facts and ask her employer yourself. We were not behind consistently and you have been paid in full. I do not understand why you keep wanting to make that an issue when in fact, you allowed it. You accomodate the parents.

You are responsible for your own actions, and if we were late and it did not matter to you then, there is no sense in repeating it when that is how flawed your own policy is. You did show her the paperwork. You said so yourself or do you not remember what you write? She did see it and there are discrepancies when it shows one amount, you said another over the phone, your office manager says a different amount, and when we would ask you the amounts changed weekly because you could not give us a set amount. Once you did, we were at least to have been credited for August and September.

We were not. We have been asked to pay more, and have complied. You seeeking more money when we are up to date and have paid you in not only full, but you actually still have money left over is why she is upset. We have reached out  to you and you just keep telling us the same story. We have the receipts too. We have bank statements too. We know what we paid for and have the proof. She has served our country. Being a military housewife is perhaps the hardest job on earth besides being a member. Show Some Respect. Any military housewife would be upset if they heard you make a comment so senseless and disrepectful. You are a parent's nightmare. Having to deal with your inconsistencies and bias opinions and motives is draining. And apparently from your ratings, others have been victims of your decit.   

There is no drama. All we asked for was for an answer as to why we had been ripped off. She has been verbally attacked, slandered, belittled, disrespected and harrassed by you and whomever you sent over to do your dirty work. She is defending and protecting herself from your lies. We both are. And instead of answering the question, you continue to rebuttal these nonesense, baseless stories. And once again another lie from you. She had no idea that he had any intentions to take her to court. None whatsoever because there is no reason to go to court. She has been following the court agreement and if it wasn't for your mistake in letting us know, we would have never known that he has been planning this all along.

Thank you for the heads up! The only classless woman here is you. You do not properly know how to run a preschool without getting personally involved with one of its customers. Says alot about you and what you stand for. Or the lack there of. You have no respect for liars, then you must have none for yourself because you are one and are being manipulated by one. You continue to avoid the question and instead rebuttal false and crazy stories to hide the truth. You seriously need mental help and need to re-evaluate why you would get involved in someone's divorce in the first place. When I would say I am not in it, I meant that. From your actions, now I know your motives were completely different from the start and I too have been slandered by you.

You also discussed your personal life with her and me. Don't sit here and judge her when you have been through and have done the same thing as her. She is mother that is fighting for her rights and her children. And even though she may have addressed the issue in too much detail, she was being harrassed and has had lies written about her by you yourself. You continue to fabricate ridiculous stories and have defamated, lied about, and kept money from her. We have alraedy received legal counsil on how to protect oursleves from you and what are the steps we have to take to have you and your facility investigated.    

We never called you today. The last time she spoke to you was when you two had your argument over the phone. We work. We have lives. We are with the children. We do not have time to call you and waste our time. Once again, another lie and defamation of character. Our phone records can be checked by the proper authorities and they will find that we have not made not even one phone call to you. You are a liar that is making up ridiculous stories to not only hurt her, but to defamate her character in your petty attempt of a obvious persoanl vedetta you have against her. You talk about people's word, but you are not a woman of your word and lie habitually. You have no proof and you make wild assumptions to best fit your new false claim.

If you are having prank calls, take it up with the authorities the proper way and do not slander someone. She has No time to bother you. In fact, the last post she wrote was her last because she cannot be bothered with someone as low and crazy as you. I am writing on our behalf because I have been spoken about in your web of lies and I too can take you to court for defamation of character and slander. You make up stories and do not answer the main question yet want to make derogatory statments that have no truths behind them. You have disrespected yourself. Pathetic does not even begin to describe a woman that only gets involved in a divorce, comments on it, defends one side of the party instead of remaining neutral, but actually wants to show up to court to defend someone in a matter that she has absolutely no business in. Have you lost your mind?

I have never heard of an professional business co-owner going to court with its client, to fight a personal battle that does not concern her. Very very unprofessional of you. And a heads up, you giving him any information about Robinson without her consent is illegal and violates the Data Protection Law. Your threats are meaningless and show you for your true colors, lack of education, personal vendetta, and lack of mental stability. You lie with no end or even proof to any made up story you continue to make. Apparently you have way too much time on your hands at the facility. You can not hand someone information about the other person without their consent.

You are breaking the law and from your relentless attacks you have a personal vendetta against Robinson since you and her ex husband where seen speaking at your office today. Are you two making up stories so that you can get away with your lies and schemes? The truth will be revealed in court and once again, and the judge will fail to believe whatever new lies and destructive plans her ex and now you have against Robinson. All we wanted was answers, or at least just an apology for the horrible way you have treated us at your facility. The only person that needs to be taken to court here, is you.

GOODBYE 

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#14 REBUTTAL Owner of company

more unfortunate lies

AUTHOR: Little Me Preschool, Inc. - ()

POSTED: Friday, October 24, 2014

I have the receipts and the dates you paid. I have my office manager as a witness of your boyfriend promising payment daily and Friday would come and there was yet another excuse. The Coast Guard is still waiting for proof of your so called job, you don't respond to them either. You don't serve our country so please don't take credit for that! Your payments were always late and you did in fact get behind consistently! I offered to show you what the coast guard pays but you never walk into the school! You created this drama because you are aware that you will be taken to court and you know you are going against your court ordered MSA. I don't have time for lies or nonsense. The truth will prevail in court and I have ZERO respect for liars and people who openly discuss their personal life in any kind of venue. That is Classless! You are not well and should seek help. I do not owe you anything you left owing money (big surprise). You my dear are every business's nightmare. Please stop with the defamation of character because you have made this a very ugly situation. I will seek legal counsel and this is the last rebuttal you will receive. You obviously have a lot of time on your hands. My school received over 30 prank phone calls today. In EIGHTEEN years this has never happened! You disrupted my work day and it was an obvious, immature attempt at upsetting me. No one in their right mind will read your life story and personal jabs at me and respect you. Pathetic is merciful description when it comes to you. 

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#13 Author of original report

why so curious?

AUTHOR: Robinson - ()

POSTED: Friday, October 24, 2014

I have been a military housewife for 7 years. All I do is take care of my kids for a living. I live, breathe and fight for them. I am with them 90% of the time and I am their legal guardian. so do not ever question me and how I love, treat, or care for my children. Unfortunately, my ex had put them in a ficility without my consent and I have to pay 30% of the cost. Meaning for the first time in 7 years, I have to work. And for someone who has sacrified their life for her family and country, it is not easy finding a job that is willing to accept a "housewife" on her resume.

As for "we," I do pay for my kids. And I do not need a man to pay my bills. He WANTS to. That's the diffrence. He WANTS to be in their life and loves them. He offers to pay and help with the financial debt my ex left me in. HE WANTS TO. I don't need him to, but I do APPRECIATE it when he wants to help.

And yes, I am a single mother. Until I am married, I am a single mother. I have no one besides my boyfriend that wants to help pay at times when I dont have the funds. I don't have my MOM paying like my ex does. I support myself with my job.

I never said anyhting negative about the teachers. If you actually go re-read the first post, I praised the morning teachers. And if those teachers were to be in a different school, I would without a doubt have my kids around them. They are truly a BLESSING. As for Mirta and her administration staff, I have nothing to say. They have treated me and my family poorly. And the only reason why I left my kids was because of the MORNING TEACHERS!

I work. Full-time. But now that i can work at home, they do not need to be in her facility. They can stay home with me. Off doing what? looking for a job so that my children can survive. All I know to do is take care of my kids and be there for them. Im not the missing parent. Im not solely the provider. I AM THEIR PARENT. I am their MOTHER AND FATHER. So be ashamed of yourself for attacking a mother that is adoing all she can for her faimly while their father only sees the prices on their heads and has been FORCED to pay. Not willingly, FORCED by the law to do the right thing. So how dare you attack and question me when all I've known to do is take care of my children. Why don't you ask the father that? He's the one that said that if I do not ask for any money, he would leave me with the kids SOLELY. So the only deadbeat parent here is him.

 

 

 

 

 

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#12 Author of original report

To the owner

AUTHOR: Robinson - ()

POSTED: Friday, October 24, 2014

According to the staff in the front desk, the daycare price was $170 and the aftercare was $25 per child. This is what we were told the prices were for our family. Unless itwas a mistake on your end, these are the numbers we were told and went by.

There were no excuses for not paying on time, I work on commission. If I do not sell an ad, I don't get paid. I told you that from the beginning. Yet, I always paid you. We always gave you the money when we had it. You have never gone without a payment from us, including the fact that you made us pay for you the whole amount in April because my ex decided last minute not to pay for your services or the bus service. That was not my responsibility because I did not choose to put them there, he did. And the court order did not take place until May. Meaning he was solely responsible. I paid it to avoid having futher conflicts with you. And yes, I may have not physically walked in to pick them up afterschool, but I was either working or most of the time in the car on a meeting phone call. Your cameras outside of the facility should be able to see me if they are pointed to the parking lot. And every morning and afternoon I have been there to drop off my kids. So saying that I was not there is a lie.

I was not behind four weeks continuously. That twice in a 2 year span at your facility and you still recieved your money regardless. If you really had a problem with me catching up, then you should have said so or kicked us out of your facility. We heard of you letting others pay late, assaid so by yourself and if they got special treatment, we should be treated the same. Its only fair.

My boyfriend never made excuses. He would always say the same thing, That we would have or try to have the money for you at the end of the week or the following Monday. And as for not reaching to me and speaking to him, you had my number. You've called and texted me before, so you could have done it again. You did not have to go through him, you chose to. And as for saying you couldn't reach me, that is a lie. Because even if I didn't pick up the phone the first time because I am working, I always called back and called right away when you would text.

I never came in late many times. At the most it was about four times because I was new at my job and was rushing out of work and got there late. It was out of my control and there is traffic at that time. I got there as fast as I could and always offered to pay the late fee but the staff in the front desk always said no. The last time I was late I paid it and I actually offered because she didn't want to take it and I felt bad that I was 5 mins late. As for the phone call in which you told me that you would start charging, you yelled at me. And not only yelled you threatened to kick my kids out of the facility. You never spoke to me with respect and you definately do not yell or raise your voice to parent. And the sign in/out sheet does not lie. You can look at all the times I was late and look at all the times my ex was also late or signed out at 7. Meaning he too has had multiple times that he has been there late or at 7 when closing. Both had circumstances out of our control which would make us both irresponsible. I can't control my job or the traffic, but I was late after your disrespectful phone call and I did pay the fee willingly; actually I offered it when they said no, so your comment about me not being late after you yelled at me is a lie.

And yes we did ask you questions. and you never knew the answers because you were waiting on the military to respond to you. For two months we paid you different receipts of $50-$100 totaling $790. For two months that is outrageous and you never offered to credit or return to us the money. You told us in October that the fee was $60 a week. And with the money that we had already paid, we should have beeen covered for 3 weeks in October on top of you asking us to pay $240, which we did, and now an extra $220. The math does not add up. You are overcharging us and have not even offered to credit us for what we already paid. We asked questions every week. And everyweek we had no response but we paid anyways. Actually I have been keeping up my end of the settlement and for you to have a copy is unlawful. That is exactly why I said you were getting into my business. The only people who should have a copy is my ex, the court and myself. You have no legal right to obtain a copy without my consent. And the fact that my ex gave you a copy and you started to treat me poorly after that, made us question your motives. I am a victim here. I was never credited nor have my money returned to me when were overcharged in August and September. We also have all of the text messages where you are not only disrepectful, but you are slandering, attacking and threatening me. All of them. Where you are yelling at me through a text saying that you were going to get my ex involved and so on. So for someone who says that they did not meddle in my business, that is a lie and you threatened me to use my ex against me. And once again, you defend him when the facts show that besides a payment on time, we both are guilty of being late.

As for sob stories, I never told you anything you already didn't know. You knew what was going on. You have the court papers that my ex gave you! you would always say it's none of your business, but you would constantly get in it. And my boyfriend never gave a sob story, he told he wasn't in it. And hes not. so you saying he's givng sob stories is false. As for me giving you sob stories, if according to you I was never around, then how could I give you a sob story? And it is not an excuse or sob story why I was late on a payment, it was the truth. The court order was definately and still is not followed on his end completely. Just because you got paid, does mean he has been keeping up his end with me and the kids. And we have been having to overcompansate for his lack of responsibility. You also said you accomidate him, but when it comes to us to treat us like garbage and don't even offer to accomidate us. You threaten us and that's not how you run a business.

I have all of the receipts as well. And when we asked for you to show me where we were on payment and how much was due, you could never show me because you said your computer could not go back into the previous months because it did not hold that much information. You have been nickel and diming me. We never received any credit or refund for the money had paid and you still want more. How about our credit? Where is the money? And the fact that you want to threaten me with my ex and say that you'll join him in court shows that you are and always have been meddling and on his side. That is why you always treated me so poorly, yet want to praise him when we were going through a divorce. You should not be getting involved in our personal matters, and once agin not only do I have the text messages to prove that you are rude, disrepectful and out of line, but if you are in court, and according to you I wasn't around, then how could you have a difficult time dealing with me or my boyfreind? You never dealt with us. You never even addressed, greeted or spoke to us if it wasn't about money. So we actually have had a difficult time dealing with you, your bias views and opinions, and theft. As well as for the fact that your staff should know excatly how much the daycare costs and not tell us false numbers.

You never hung up on me. We both mutually said goodbye, so stop lying again about me giving you excuses. You yelled at me as usual and I did hear you explain to me bout how much the Coast Guard pays. You not only did say that you were nickel and diming me the $5 a week, but you stated that the CG gives you a $700 check instead of the $387 or so that was written on the paper that you showed me. So which is it? Is it $387 or $700 because there is a huge gap in numbers there and the math is simply not adding up. And you should actually thank me for signing the papers for you. I am not the member in the CG, he is. He is responsible for signing the papers for you, not I. I signed them because I was actually upset that the CG took so long to pay you and I knew you needed your check. But that responsibility is his. So you never had a problem for me to sign the papers when it came to getting paid, but you do have the audacity to harrass me for what you said yourself to be a measly $60...

You never sent a text saying you were going to have my ex notorized and use in court. and once again, why are you continuing to get involved in personal life and with my ex husband. I never even read the text because it wasn't sent to me, it was sent to my boyfriend. You have my number, you know how to reach me, so if you failed to do so, that was on you, not I. If we already not only over paid you, but did not recieve a credit, and just finished paying you $220 for October, why would we owe you another $220? For what? my kids have not attended since October 13. Meaning we have not only paid you for the full month of October, but now you want me to pay for November as well?! NO WAY! I am not paying for a service that my children are not using. We do not owe you ANYHTHING. NOTHING at all. I never sent a text to my ex about taking the kids out. That is yet another lie. That was my boyfriend, and when you confronted my ex asked him, you should have asked me. I have been given legal custody of the children and they are with me 90% of the time. So I should have been the one to have been contacted. As well as he saying he didn't know when you asked, HE DID. My boyfriend texted him the week before stating that we had concerns and the kids were staying with me while I worked from home until we found a new place. He also said to let him know so he could use the subsidy program in the new daycare. So not only has he lied to you, but he was very well aware of the situation, supported it, and has agreed with my decision. We have the proof, so you honestly do not know what youre talking about.

I never knew there was a 2 week notice because I NEVER wanted to put them in your facility in the first place. My ex agreed and put them there without my consent last year. And I do not have a text saying that you want me to pay for another 2 weeks on top of the money that you have already stolen from us. But I do recall, when my ex had the kids on vacation, you asked if my son was returning to the facility after only being gone for less than a week because you had someone to fill in his spot. You never mentioned the 2 weeks then nor even asked where he was but assumed that we had taken him out and you had spot already filled. So why is the 2 weeks that I never agreed to so important now, but not then? And as for you threatening to put me in collections, you had told us of other parents that had left you with months of debt. Are they in collections or you deliberatly just trying to single me out? As well as the fact that you have already been paid in FULL. We already paid you for the month of October when we gave you $240 the last time we were there. I refuse to give you money for services that I am not going to use. On top of the fact that I paid you for the month of April, which again according to the settlement you want to use against me, states that I would begin paying in May, not April. So since my ex decided to put them there, that is his responsibility and that money is rightfully and legally owed back to me.

He did know that the kids where not there, He must have forgotten or overlooked the text message, but he knew that whole time they weren't there and we have the message to prove it. So his sob story is not holding up, and he lied to you. Again.

I have never screamed at you. I have only matched the tone of your voice when you raise and yell at me. It's not nice to be yelled at and when you speak to me, that is all you do. You yell and disrespect me. So if my tone surprised you, that's on you. Don't expect to yell at someone and not have them match your intensity.

And you never said not to come back. I told you that I wouldn't be back, and yes until we find a new place, I am working from home so I can stay and spend time with my children. $60 is alot for me. It's not measly as you obviously don't appreciate or value the money that we have paid you. $60 is alot when the man that you defend does not support his kids besides paying for the daycare. He does cover the daily and basic needs. We do that. And with 3 kids, that is alot. I have paid you in full. I never nickel and dimed you because i owe you nothing. And even if I did not make complete payments, at least I paid in full and you every dollar that I owed you. Now what about the money you owe me?

Your daycare has horrible reviews. It wasn't until a few months ago that the reviews started to come in all positive. And we have without a doubt heard from other parents but saw with our own eyes that there have been unsatisfied parents with your facility. And that all of the reviews about Little Me before 5 months ago, the real reviews, have been horrible. so it does look alittle suspect that you have a 2 star rating and all of the sudden you have 5.

This is NOT a slanderous report. It is the truth. And my children were not happy at your facility. My daughtercame home complaining of being bullied and the teachers themselves would say that my son was BORED in his class. Bored and bullied. That is not a place where if my son is not learning and my daughter is going to be abused, that I want my kids. And yes, your own staff said this, so the horrible reviews have to have been true since I am not the only one complaining and feeling this way towards your facility. I removed them to put them in a better and happier place, with a director that will treat me and my boyfriend with respect.

And thank you for not only getting involved in my personal life, but for giving me the heads up that my ex wants to go to court for another failed attempt of trying to not give his kids or me money. Thank you, for you do not understand that you have been used by him in his malicious scheme to hurt me. He knew this whole time about my issue with you. even from the first time you yelled at me and I was upset. so becareful who you defend, because he is certainly not defending you. Your staff can also say that they are witnesses to me actually being in your facility on a daily basis, but a few of them and I won't mention their names can also say how the daycare was in on my business and how certain teachers didn't care for me because they had an attraction towrds my ex. So quit saying that its "none of your business" because you've been involved since the beginning and instead of being a professional and staying out of our nasty divorce, you want to go to court and stand by him. So have meddled and definately picked a side in a situation where you do not need to be involved.

This report is true. All of it. I have never lied nor defamated you or business. Many people have written horrible reviews about you, are you taking them to court? Or just me? And since obviously you and my ex have a personal vendetta against us, I wouldn't be surprised that it's just us.

Have a blessed day (:

 

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#11 Consumer Suggestion

take care of your own kids

AUTHOR: Lad007 - ()

POSTED: Friday, October 24, 2014

A suggestion on how to avoid this rip-off in the future-take care of your own kids. Pay your own bills don't expect your "boyfriend" to pay your day care bills. 

Please answer my initial question-who is the we? You say you are a single mother, so who is the we? Clarify this for us all.

Also, why was Mirta and her crew good enough to take care of your children at 30% while you were off doing whatever, not taking care of them, sticking them in a day care where people are paid to care for them. Where's your appreciation for that? 

Answer the questions of who is the we, and why you cant be bothered to care for the children you made.

 

 

 

 

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#10 REBUTTAL Owner of company

Honesty is not your strongest suit.

AUTHOR: Little Me Preschool, Inc. - ()

POSTED: Friday, October 24, 2014

I am co-owner of the facility and although I can elaborate on the character of the person that wrote this slanderous report, I will take the high road. I will say the following...

If you are going to state prices... please state the correct ones. Full time is $175.00 and Aftercare is 55.00 per child

If you are going to write a report, it is Slander to use anyone's name .

You were responsible for 30% of what the Coast Guard didn't pay, and you had an excuse every week about not having the money (or should I say your boyfriend since you never had the courtesy to come yourself). You stated that you never came because you were working, but if you were working... how come you couldn't come up with your portion?

You were behind 4 weeks continuously, and then your boyfriend would come and make a $50.00 payment (which never covered the amount that was past due).

Your own boyfriend would make excuses for you. You never reached out on behalf of your payments so I would have to go through him instead of you, the responsible party.

You would come in late many times after 7:00 to pick up your kids when you were aware that our closing time was 6:30. You stopped after I told you I would start charging you a late fee.

I never admitted to anything about over charging you because I was NOT over-charging you... anyone with business sense would do the math when registering their children and ask questions right there and then especially when they are on a subsidized program (that you were lucky enough to have because of your X husband being in the coast guard). Your kids were here for quite some time for you to now cry that you are a victim. Truth is you were not keeping up your end of your marriage Settlement Agreement of which I have a copy of. You always had an excuse and would go into personal details of your x husband (which is a very responsible father, who always pays his portion on time and was never late to pick up his children). I had to hear your sob stories, through your boyfriend of course, about your x not giving you enough money which is NONE of my business and I stated that many times "that's between you and your x".

I don't nickel and dime you... you nickel and dimed me by never coming up with the total amount... it was always $40.00 here and $50.00 there. I have the receipts to prove this and I am giving them to your X to take you back to court... as a matter of fact, I will be more than happy to go to court with him and under oath tell the judge about the difficulty I had in dealing with you, or should I say your boyfriend?

I hung up on you when you called because I was not about to hear any more excuses from you, you kept ranting and did not let me explain what the Coast Guard pays so that I could break it down. I showed you the papers and the breakdown, you have SIGNED their paperwork so you are very aware of what they pay so the breakdown is NOT brain surgery. It was like pulling teeth to get a payment from you... or should I say your boyfriend?

You stopped coming into the school and would send your boyfriend because you did not want to deal with me asking you for a payment. You finally did come in when I sent you a message (through your boyfriend since you never respond or answer your calls), and the only reason you did come in was because I informed you that I was sending your X a copy of the text and that I would print it out and notarize it so he could use it in court. That is when you showed up, with your boyfriend, to discuss how much money you owed and again started your "woe is me" fantasies about your X not paying you enough money (blah blah blah), and once again you PROMISED to have the FULL amount $240.00 (4 weeks past due), by Friday. Friday came and went and guess what... you once again didn't pay. Instead you took your children out and sent a text to your X stating that you would be looking for another school. I was not given two week notice, a stipulation signed on our enrollment package, so I informed you via your boyfriend that another two weeks would be added to the amount you left owing. I also informed him that I would put you in collections if this wasn't paid in full. That is why you are upset, and also because I shared that info with your X who had NO CLUE that his children had been removed from my school (he actually showed up to pick them up).

I informed you, as you were screaming at me on the phone, that I did not need the aggravation. I told you I did not need to put up with your attitude for a measly $60.00 a week which you obviously can't afford. I told you not to come back and to stay at home with your kids because quite honestly, I've had this school for 18 years and my facility currently has a waiting list (I'm assuming this is because we run an excellent school and because I have a good relationship with my parents). I expressed I didn't need the nickel and diming from YOU. That is what I said, i said YOU are nickel and diming me because you never come up with a complete payment.

Furthermore, a thank you shout out to the person who responded to you! I don't know who you are, but you are obviously well educated as I am and you were able to see through a bogus Ripped Off report. I applaud you for standing up to a hard working woman as myself and a facility who has an outstanding reputation and is accredited to offer the best learning experience to our students. It's a shame that the person who wrote this slanderous report didn't recognize this and chose to remove her kids from an environment that they were used to and very happy in.

I will ask your X if I can accompany him to go to court if need be, because this is total slander and defamation of character. I have many...many parents that would be willing to write a character reference letter on my behalf! My teachers will also attest to the fact that they had to deal with your boyfriend as a middle man to get a message to you about your children's needs.

Have a great day.

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#9 Author of original report

one last thing...

AUTHOR: Robinson - ()

POSTED: Thursday, October 23, 2014

I just re-read comment #4 your poor choices; Where you wrote "Why is that our fault?"

If you are not Mirta or someone that works for the facility, then why would you respond as "our fault." As if you are confirming that I am speaking with Mirta, someone close to her or someone at Little Me. You are the crazy one for not only addressing me the way you have, but clearly you have personal reasons for defending an institution that would steal from its customers. So if you are truly who you say you are, and are not in any way afflilited by anyone in this situation, leave me and my post alone. You have no business commenting, unless you aren't who you say you are and your relentless attacks make perfect sense. I am speaking the truth, it's my right to say the truth, defend myself, and I will always speak the truth no matter how much you lie, try to make me look bad, or try to incriminate me. The liars and theives are the owners of Little Me, not I. and by the way you respond, it really shows alot about your lack of character.

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#8 Author of original report

one last thing...

AUTHOR: Robinson - ()

POSTED: Thursday, October 23, 2014

I just re-read commment #3 where you clearly state "Why is that our fault?"

If you are not Mirta nor someone that works at or is directly affiliated with Little Me, then why would say its not your fault in response to me clearly saying that I am speaking to Mirta or someone at the facility. Unless you have something to hide yourself, you clearly answered as if I was directly speaking to Mirta, Little Me employee or someone that has a personal relationship with this business. So instead of acting like you're some complete stranger that wants to "help" or shall I say intimidate and disrespect me for speaking the truth, either own up to the fact that you are not truly who you say you are, or mind your own business. The only CRAZY person here is you for attacking someone that has been a victim to theft.You have no professionalism for speaking to and about me the way you have. And yes, I will defend myself when someone has unlawfully hurt me and my family. Especially verbally and financially. So leave me and this issue alone if you truly are not Mirta or one of her employees.

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#7 Author of original report

not crazy, this is the truth

AUTHOR: Robinson - ()

POSTED: Thursday, October 23, 2014

My story is 100% TRUE. Just because other people have lied on this site, I am not. I have no need to lie, nor am I crazy and have a personal vendetta towards anyone at the facility. I do not care who sees this post. I actually want current and future customers to see it so they can make an informed decision on where they are sending their children so that they too will not have their money stolen and trust taken for granted. This is not a simple discrepancy in payments, it's THEFT. And I work very hard to have someone steal my money, especially when I have to provide for my children with the little that I have. None of this is made up and the only reason why I am defensive is because you, Tyg, Lad007 or whatever new name you want to call yourself is PERSONALLY attacking, belittling, disrespecting, assuming and asking inappropriate questions about my kids, boyfriend and personal life. I am in no way crying or whining but simply asking for answers as to why the money was stolen and I was taken advantage of. And yes, when I confront her like an adult, she asks like a child and lies or changes the topic. I am the victim. It's not that I am complaining about paying 30%, it's the fact that money has been unrightfully stolen. I had hundreds of dollars stolen from my boyfriend and I and it is not fair or an honest way to run a business. I am not ruining anyone's reputation, have acted in slander or defamation of character. This preschool and the women that run/own it have had horrible reviews and have been mentioned by many that they are indeed money hungry women. If I'm going to get sued, then everyone that writes any negative comments about Little Me should also be affected by this law. You dont even know if I have already started the legal procedures to take them to court, so instead of assuming like know me and things about my personal life and choices, just ask and don't be so disrespectful.

I have all the proof I need to take it to court. Paperwork, emails, receipts, and recorded the conversation where she clearly states that she's been "nickle and diming" me and that it wasn't a big deal. The math does not add up and wewant our money back. So yes, even though I am upset, I would never waste my time writing on this website if it weren't true.

I do not know what other post you are talking about. I just got on my computer right now, since I work and have kids. I don't have the time nor energy to sit here all day and ruin or lie about someone. So if you want to take the time and check the IP address, then go ahead. I have nothing to hide nor have I lied about anything. Everything written is the honest truth. And the most shocking part is that not only do you inslut and want to judge me, yet you oddly want to defend a business and a woman that you do not even know, and sound like you know a little too much about specific details about my life, that is truly an issue. On top of you cursing to get your point across, not very professional. So instead of focusing on my life and issue with this business, focus on yours. And as for slandering and defamation of character, look at your own words. Look at the horrible things written and inappropriate questions you have asked. Just like you say I can get sued, so can you for harassment and defamation of character for what you have posted about me here. Thanks for the advice, but follow it yourself as well.

 

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#6 General Comment

Crazy much??

AUTHOR: Tyg - ()

POSTED: Thursday, October 23, 2014

 I hate to say this BUT YOUR NUTS!!!! YOU are attacking someone who asked you a question and gave YOU a nickles worth of free advice. So YOU automatically ASSUME that the person who is rebutting YOUR statement is in fact the person YOU have been whining about. Im NOT saying that your situation is fair in any way. Just that YOU show the usual symptoms of someone telling a bullshit story. When ever ANY poster posts their drama on this site and atleast 50% of that drama is YOUR made up BS, when someone rebuts, that poster then thinks that the rebutter is in fact the person who they are whining about. The internet is MUCH bigger then YOUR petty little drama. So when you made THIS post, YOU assumed that ONLY YOU and the person you are whining about is going to SEE said post.

The reality is that unless someone Googled themselves or their business OR someone else saw THIS post on RoR and told that person there is NO WAY that they are going to BE the person complained about. So YOU have not only shown YOUR true colors, but you have ALSO kinda proven that some of this is made up. YOU are WAY too defensive for a simple discrepancy in payments. What this tells someone who is trained in psychology is that THIS is more of a PERSONAL ATTACK, then any actual complaint about bookkeeping. So not ONLY have you slandered this person online, which IS against the Law, but that YOU have made this a PERSONAL VENDETTA!!!!!

My point is, this is YOUR DRAMA!!!! YOUR post is less about the missing money and MORE about saying ANYTHING you think YOU can get away with in order to make YOURSELF look like a better victim.I wouldn't be surprised if your next post claims that she is a terrorist and eats babies. ANYONE who doubts the veracity of your claim MUST be the person who YOU have taken it upon yourself to attempt to ruin. YOU have issues that cant be resolved in a online format and requires a PROFESSIONAL to treat. IF YOU think YOU have been wronged then YOU need to address this LIKE AN ADULT!!!! Crying and whining online ONLY goes to show that YOU are the problem!!! YOU have a legal remedy and YOU SHOULD USE IT!!! But be careful!!! IF it comes to light that instead of doing the ADULT thing and letting the LAW handle the situation, YOU instead took it upon yourself to post the issue and attempt to damage another CITIZENS reputation, then you MAY have even greater issues because the web IS a media outlet and you CAN be sued for WHAT YOU HAVE POSTED!!!! YOU are under the very same Laws that every printed publication MUST follow. YOU wouldn't see the verbage YOU have used in say the Wall Street Journal. Now don't get me wrong....IF you have indeed been ripped off, then you SHOULD go after them IN A COURT OF LAW!!!! But to spread YOUR DRAMA online is WRONG and YOU KNOW THIS!!! The WAY YOU are handling this can and will get YOU sued. YOU need to cover your a** better because THIS SITE doesn't remove ANY POST once its been approved. So YOUR WORDS are going to be here for a VERY long time. YOU can also be sued for each and everytime THIS post pops up on the first page of a search engine, or even pops up at all!!!

My over all point is that YOU cannot just do and say what you like WITHOUT PROOF!!! YOU are posting YOUR DRAMA online with ONLY your words to back it all up. Without proof your claims are baseless. Even if you do take them to court you may lose. Lastly, YOU think your smart but youre not smart enough to cover your tracks online. One wonders since YOU have made atleast one post if the other posts can be traced back to YOUR IP address. THAT can be found out as well and EACH instance of YOU making ANOTHER POST that is not under your name is a payment as well. So stick to the one post and don't try and play with the system. !

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#5 Author of original report

Very Petty Of You. Be Ashamed Of Yourself.

AUTHOR: Robinson - ()

POSTED: Thursday, October 23, 2014

This is definitely someone from Little Me. And from the way you speak and the "info" you want to throw in my face about my personal life, it sounds exactly like Mirta, because she would only say those things that come directly from my ex husband. Be ashamed of yourself for not only trying to get into someone's personal business, but responding in the classless way that you have with curse words and accusations. This isn't about me, my kids, my boyfriend. This is about money that has been STOLEN from me. I do not have to answer personal questions about my personal life to an disrespectful, uneducated, rude, obnoxious person as yourself. This is the last time will comment on your ignorance. I have to be a PARENT and don't have time for this. We want our money back. At least an apology would have be appropriate. We are the victims. We are the ones that had money stolen, and Mirta herself admitted it over the phone. So enjoy continuing to disrespect yourself and make Little Me look like it's run by a bunch of low class low lives. Have a nice life and stay away and out of mine, or I will file a police report and take it to Little Me for the money that was stolen and rightfully owed to us. This isn't about my life. It's about you overshadowing the main issue of the stolen money and make myself look bad, so that you can get away with the theft. DO NOT speak about my kids, or my life. It shows how you have no professionalism whatsoever. Instead of trying to speak ill about me, speak about the money. Speak about how you stole it. Nice job trying to cover up the truth with your disgusting approach.

WE WANT OUR MONEY BACK!!!!

WE WANT OUR MONEY BACK!!!!

WE WANT OUR MONEY BACK!!!!

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#4 Consumer Comment

your poor choices

AUTHOR: Lad007 - ()

POSTED: Thursday, October 23, 2014

Your are responsible for your own poor choices. Did your ex put a gun to your head to make you marry him, or to impregnate you not one, not two, but three times. And you didn't have a clue that he was going to treat you like that? Did you not take the time or have the good sense to pick a mate wisely? Why is that our fault? Stop playing the victim and take responsibility for your actions and choices! 

I am not Mirta just someone who can see through you.

BTW why do you continue to say we if someone does not even live with you? Whey would you pool funds if you dont live together. I see through your bullshit. Quit playing the victim, grow up support your kids on your own. What are your doing for the "we" money that your bf gives you? 

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#3 Author of original report

STAY OUT OF MY PERSONAL LIFE!

AUTHOR: Robinson - ()

POSTED: Wednesday, October 22, 2014

as well as my boyfriend and I have been together for TWO years and he does NOT live with me. So instead of judging me and MY PERSONAL LIFE, spend some time on yours and stay OUT of mine. YOU HAVE NO CLASS. NO CLASS to run a preschool. Take interest in the children in your facility instaed of believing the lies that have been fed to you MIRTA ESTRADA.

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#2 Author of original report

thank you for proving my point

AUTHOR: Robinson - ()

POSTED: Wednesday, October 22, 2014

This is exactly why I wrote this report. So future customers and your ccurrent customers can see you for WHO you REALLY are. Thank you once again for proving me right. Once again you want to mention my peronal business, instead of addressing the main issue, because you know you are wrong and have stolen money from us. And yes, I will PROUDLY will say US. My boyfriend has been a better father and boyfriend than my ex husband. He is truly, a gentleman and has picked up the burden that my ex husband has left me. Just alittle history since you think you know everything about me and my ex husband (since you seek to defend him which actually questions the extant of your realtionship with him, and why you would treat my family and I so poorly,)My ex husband left us, signed the divorced papers, chained us out of the house, yes kicked us out, and called the cops on us numerous times filing false reports because he is bitter that I left him because he cheated on me and lied to me for years, while taking advantage of me and children for years. filed mutiple false reports. Has taken us to court for money, and I have in my personal text messages were he states that if I do not ask for child support, he will leave me with the kids full custody. YES, he is choosing money over his family, over his children. This is the man you SUPPORT. This is the unlogical ideology you defend. And the fact that you are not only so interested in personal life, yet have time to beliitle, insullt, disrepect, and rebuttal in the manner that you have, shows everyone who you really are and what you stand for. As a woman who has been divorced and has been left with three children hersself, I expected more from you. You should be ashamed of yourself for once again addressing the issue the way you have. YOU HAVE NO CLASS. Instead of speaking of the money you stole, you want to talk about my personal life and descison that I have made, which shows your character. On top of you using curse words and responding the way you did, shows that you have no professionalism and are not fit to run a preschool. You are very petty, bitter, unprofessional and seriously need some medical help.

All WE want is answers as to WHY our money has been STOLEN. Noone here cares about your opinions, but rather WE want the TRUTH.

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#1 Consumer Comment

Who is the we?

AUTHOR: Lad007 - ()

POSTED: Wednesday, October 22, 2014

Little confused on your post here. You keep saying we this we that, our money, then you say you are a single mother. Are you trying to make people to feel sorry for you playing the single Mom card? That just means you couldn't make your marriage work.

So who is the we? I am guessing it is your boyfriend, and do you really think you set a good example for your children that you are divorced and have a boyfriend? I certainly hope he does not live with you, that is confusing to little children like you have. I can only guess you are unmarried and shacking up as you keep saying we. I feel sorry for your children that you keep switching partners. They don't know what end is up. 

As far as you bitching that you have to pay 30% of the child care cost, you are lucky, be happy with what you have. 

Re-examine yourself and for the sake of your poor children either remarry your husband or drop your boyfriend and focus on their needs, not yours. 

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