Little Old Lady's Place Dishonest seller, deceptive person Poughkeepsie New York

I bought a book from her on a reputable website that guarantees a 100% refund if merchandise is not right. This person sold me a book that was molded, and with an heavy musty smell. When I sent it back at my own expense for a refund, she argued, and finally gave me back 25% of the total I paid. Then, I asked for a full refund, since I had sent it back in a protected bubblewrap package. She then claimed that the mailman had left it on her side door for a week (ruined by the rain at her location), and that it arrived wet, and that she could not refund me the other 3/4 of the book that I had paid for. When I filed an Amazon claim, she went on a 3 pages tirade, and reported me at rip-off, damaging my reputation to my name as a customer. I am glad that the store where she was selling has since removed her. However, she could appeared back under another hame or sell at other online auction places. This seller is dishonest, and deceptive. For example, she sells also kitchen glass items, and she writes "no refund", sold as-is. Her packaging came in a paper envelope. Who knows how she packages her other glass items? Buyers beware dealing with this person as a seller. My experience as a buyer from this seller was horrible.