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Report: #1455956

Complaint Review: LIVA Derma Skin Care - Internet

  • Submitted:
  • Updated:
  • Reported By: Sharon — DIAMONDHEAD MS United States
  • LIVA Derma Skin Care Internet United States

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This marketing ad is a complete rip off!! They use JOANNA GAINES name and picture and tell you she is leaving HGTV to start a skin care line. Thinking that she loves natural products, I decided to purchase the FREE TRIAL for just $4.99 shipping and handling. It says 14 day trial, but does not tell you they will bill you an additional $93 PER BOTTLE after 14 days if you don't cancel!! THIS IS A SCAM MARKETING PLOY.

If you don't put a reminder to cancel in 14 days they bill you $93 per bottle. I ordered 2 for $10 total and was billed almost $200!!!! I called and complained and wanted my money back. They informed me that I had agreed to all the marketing information and the 14 days started on the day I ordered. I called my bank and disputed the charge.

I am not sure if I will win, since it was after the 14 day period, but I am trying. PLEASE DON'T FALL FOR IT!!!! RIP OFF artists!! AND they change the company name with each marketing ad so you can't catch them, you can't find their web site either! This was LIVA Derma skin care, and it happened to others with a different name of the company, but they still use JOANNA GAINES in the marketing ad!

 

 

This report was posted on Ripoff Report on 08/10/2018 10:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/liva-derma-skin-care/internet/liva-derma-skin-care-aminogenesis-877-523-4455livaliluxiainstantly-vivid-misinform-1455956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

Please Stop calling AminoGenesis for Liva Derma problems. SHARON of Diamond Head MS. irresponsibly and falsely published our toll free number. AminoGenesis has no connection to Liva Derma

AUTHOR: ronald - (United States)

POSTED: Monday, October 01, 2018

Sharon from Diamondhead Ms. has wrogfully published our telepohne number and stated we are somehow part of associated with Liva Derma. WE ARE NOT. This has cause our comapny to field a flood of calls for angry LIVE DERAM customers.

 

This is also an official notice to Sharon of Daimondhead Ms. that unless she corrects this errouneous statement all legal remedies will be considered.

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#1 REBUTTAL Owner of company

AminoGenesis Is Wrongfully Associated with LIVA DERMA. Factually False Report Causing Harm To My Business

AUTHOR: ronald - (United States)

POSTED: Friday, September 28, 2018

Aminogenesis skin care products is in no way associated with the company LIVA DERMA, nor do we sell any products under that name and do not particiapte in any of the "free trial Scams" in the marketplace.

Publishing our toll free number is causing us to field dozens of calls and is a nusiance to our company and is causing fianancial harm.

While opinions are one thing, factually false statements are another. Ripoff report refuses to remove the factually flase information.

We have had consumers call our company and  scream at and threaten employees because our number is wronfully associated with another company's actions.

AminoGenesis is in no way associated with  LIVA DERMA. This is both defamitory and factually incorrect.

 

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