Live TV Fox Antenna Did not provide the products Internet

Purchased the TV antenna, booster and the lifetime insurance and these have not been delivered.

I have written to these people as seen below

  THANK YOU FOR CONTACTING US   Ticket Number: TKT000224543

Dear Anthony Peereboom,

Thank you for contacting our Customer Service Team. We would like to acknowledge that we have received your request and a ticket has been successfully created. A support representative will be reviewing your request and will send you a personal response shortly (generally within 3 business day).

To view the status of the ticket or add comments, please visit our customer service page

support@freeseetv.com
Customer Service Web site: freeseetv.com 

Thank you, 
Your FreeSeeTV Team

Dear Sir, On the 9-1-18, I ordered the following products, 21838511    HDTV Antenna   1     35.74 21838636    HDTV Antenna Amplifier    1   34.99  To date these products have not arrived and there has been no tracking order supplied within the 48 hour period as stipulated so can you please advise when the products will be delivered. As I have now changed my address then these would need to be send to my address which is  106 Warne StreetWellingtonNSW, 2820,Australia. Please advise when these will be sent and also supply a tracking order so that I may track the products. Regards Anthony 

They have not replied in the time frame and to date they have still not replied and something needs to be done about this type of rip off that is going on. We may be nieve granted but what they are doing is steeling. Offering something and not delivering it is tenamount to stealing.