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Report: #1423171

Complaint Review: livi managment - Glenview Illinois

  • Submitted:
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  • Reported By: Dianne — Del Mar California United States
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  • livi managment 2700 Patriot Glenview, Illinois United States

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I believe I was duped by Mr. Jacobson.   I have worked in the REO industry for over 20 years.   In November, he phoned me stating he had a bank owned asset in my area, and if I would be interested in marketing this property.  He was very pleasent to speak with.

I asked where he received my information.   He stated "REO directory", which I am listed in so felt that he was legitimate.     I let him know I would be happy to handle this asset and could drive by the home within the next 24 hours to determine occupancy.     He said great and that all I needed to do was follow the prompts in his follow up email awarding me the listing etc.  This is where and when the United Default website required you to pay the basic $349 in order to service the property.

I did as he suggested and ... yes, I paid the $349 as an annual subscription for access to the "REO Platform".    I have seen this in the past from other companies that I have been successful with (such as Resnet) so did not think it was too unusal.   However, because I had no history with this Livi Management, I was a bit concerned.

I provided the BPO within 24 hours alomg with occupancy.   I followed up with emails which at the time he quickly reply to.   After the holidays, I was a but curious why I had not been notified by anyone with updates on the property (such as a field management company), so reached out to him two separate times without a response.    I then searched title again, and saw that at the end of December a transfer of title took place to a private indivudual. 

I immediately notified Martin via voice mail and email.   He did reply to my email stating he would get to the bottom of this immediately by contacting his client.   He still has not been able to explain the "change of ownership" issue.    

I believe this property was NEVER an REO, and he sucked me into the $349 fee per year.    The current BBB rating is not legitimate either.   If things do not get answered soon by him, I will be reporting him to the local board so that they can post an announcemnt so other Realtors in my arae do not fall prey to this, and will reporting him to the BBB. 

This report was posted on Ripoff Report on 01/15/2018 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/livi-managment/glenview-illinois-60026/livi-managment-martin-jacobson-asset-management-glenview-illinois-1423171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

Have given Mr Jacobson enough time

AUTHOR: Dianne - (United States)

POSTED: Tuesday, January 23, 2018

Well, it is now the following week since I was giving this "asset manager" the benefit of the doubt.  I (as always) had to reach out to him.   I asked for an update, and he said he is having his legal department look into it, and that once resolved I will be reassigned the asset.

It is bogus.   The entire operation is a scam including Martin Jacobson.   He comes across as quite nice, but could care less about the fact that he tricks you into funding his bogus operation and stealing your hard earned dollars.  I will be notifying the local board of realtors so they can issue a press release online to avoid this scam along with a BBB report.

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#1 Author of original report

Livi Management is looking into things pertaining to the asset that was assigned

AUTHOR: Dianne - (United States)

POSTED: Tuesday, January 16, 2018

At this time, I will give Livi Management the benefit of the doubt.   Per Matin's most recent email (Jan 16, 2018), he is still looking into the situation and has emailed that the asset is indeed mine to represent.

 

Stay tuned.   Hopefully, things have turned around with this company and they will have more success stories than complaints.

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