Complaint Review: Living Lean Las Vegas - Wu Yi Source - Ontario California
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- Author Confirmed
- Living Lean Las Vegas - Wu Yi Source 5300 Ontario Mills Parkway Ontario, California U.S.A.
- Phone: 866-396-5711
- Web:
- Category: Alternative Health
Living Lean Las Vegas - Wu Yi TeaLiving Lean Las Vegas - Wu Yi Source UNAUTHORIZED CHARGES!!! Ontario California
*UPDATE Employee: Hello,
Show customers why they should trust your business over your competitors...
I ordered the Wu-Yi Source Tea on a trial basis with the understanding that they would charge me Shipping & Handling and would not charge anything else if I cancelled within 14 days of receiving the merchandise. I cancelled it within a week of receiving the tea and was still charged $37.00. I called my bank to dispute this charge AND a charge by Living Lean Las Vegas which is somehow affiliated with Wu-Yi Source Tea. This is a true scam and I wish I would have looked up this company before ordering!! Live and learn...
Lisa s.
Miami, Florida
U.S.A.
This report was posted on Ripoff Report on 03/05/2008 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/living-lean-las-vegas-wu-yi-source/ontario-california-91764/living-lean-las-vegas-wu-yi-tealiving-lean-las-vegas-wu-yi-source-unauthorized-charges-314914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: Chalmers - (United States of America)
SUBMITTED: Friday, November 27, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,
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