Complaint Review: Livingdope.com - Internet
- Livingdope.com Internet USA
- Phone: 855-469-3729
- Web: http://livingdope.com/
- Category: Internet Fraud
Livingdope.com Product never received. No refund. No reply from Customer Service. Georgia or Florida Internet
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I bought a tank top on Oct. 23rd for $19.99 (shipping & taxes were never included in the total amount which was the first warning sign). However, an additional mystery fee of $0.87 was added to the payment total. I received an email on Oct. 27th stating the size had been lost in the order process & to resubmit the shirt size via their website. I submitted the size but never received shipment confirmation.
I ended up cancelling my order via their website on Nov. 3rd after receiving no reply. I called the customer service number 800-827-0578 but it was no longer in service. I also called the 800-370-2153 phone number that was listed & was sent directly to voicemail. On Nov. 4th, the website had changed the number to 800-553-4260 but I was sent directly to voicemail again.
From Nov. 3rd - Nov. 25th, I left a total of 6 voicemails, 7 emails & 3 messages via the website. It's been two months later and I have received no response and no refund. My story is the same as the others referenced below on RipoffReport and the Better Business Bureau complaints.
WARNING SIGNS:
*Their site is not secure as there is no https prefix to their web address.
*WePay is used as the payment merchant instead of Paypal as Paypal has stricter guidelines & penalties when it comes to online fraud.
*Their FB and Twitter accounts have disabled users from being able to comment (and therefore complain). The "likes" on FB and Twitter followers are quite possibly paid for. Their tweets are spam sent out to various Twitter users. Check out https://twitter.com/livingdope and https://www.facebook.com/imlivingdope
*13 Complaints have been filed with the Better Business Bureau in regards to the same issu of not receiving the product. http://www.bbb.org/south-east-florida/business-reviews/internet-shopping/livingdopecom-in-pompano-beach-fl-90113956
*Their website states they are based in Florid but the payment was received in Georgia (phone number for the transaction is listed as 855-469-3729 on my credit card statement).
*Their "Shipping & Returns" section mentions nothing regarding specific return instructions.
This report was posted on Ripoff Report on 01/10/2015 03:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/livingdopecom/internet/livingdopecom-product-never-received-no-refund-no-reply-from-customer-service-georgia-1200771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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