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Report: #400226

Complaint Review: Loansafe.org - Modifyloan.net - Corona California

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  • Reported By: San Diego California
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  • Loansafe.org - Modifyloan.net www.loansafe.org Corona, California U.S.A.

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I got behind in my mortgage last summer and in trying to find some help, i hit on a website called Loansafe.org. That site puts off a very nice and friendly feel to people who are depspearate about there mortgages. I spent about a month reading everything i could about loan modifications.

My husband and I decided to call and talk with them about our problem. We did a conference call and talked to a realy nice guy named Nathan. He seemed to care and understood what we were trying to do. He said we probably qualified for a modification because se did have income. We said OK, we decided to skip the next payment and pay them $3,995 instead. I sent them TONS of paperwork. Taxes, w-2, pay stubs, bank statements, old loan documents from the broker, There was a lawyer involved in the beginning, but that was the last we heard from them. But actually I don't think the problem was with the lawyer.

Once we paid our money, we didn't hear from them for almost 3 weeks! Nothing! No email, no phone calls, nothing! I called one morning to find out what was happening with our case. Nathan said he was sorry, they were a little behind and he would call me back. Again, no calls, no emails, no nothing for 10 days. Now it was a month into this and NOTHING! We began to regret our decision to use Loansafe or modifyloan or whatever they called themselves

Finally some lady who had a heavy accent called to ask about our loan. there were doing a loan audit to find legal violations. After that, again no contact for a couple of weeks so I called myself again, and this time I find out that Nathan is no longer working there! The lady who answered the phone said someone named Andrew would call me back. I told here that I was tired of getting run around and run around and I needed to talk with someone TODAY!.

Guess what? Nothing. I called the next day, the same lady apologized and said she would give Andrew a written note herself. Guess what again? Nothing! Finally I get a call from someone named Steve who worked for Loan Safe Solutions. He seemed genuinely concerned and he promised a call back in 1 hours. Who do you think calls me back? Andrew. of course he said he would call, but you already know the story

Almost 2 & half months at that point and me and my husband's $4,000 paying there house payments aand not paying ours.

Finally, you know what happened? Indymac sent us a loan modification letter telling us that we were approved under some government program, just call and they can do it over the phone. I called Indymac immediately, talked with a man there and he said that our modification shouldn't be a problem because we fit some profile they had. He emailed us some paperwork to sign, we sent him pay stubs, and bank statements.

Guess what now? about 10 days later, sill nothing from loansafe, Andrew, Steve but we did get a Fed ex from indymac with a loan mod offer in it! It knocked our payment down over $1,100 and put everything we owed in back payments onto the back of the loan. We had to get a notary to sign, but that was it! Done!

I am so sick of loansafe and there lies. i don't ever want to hear from them again. I got a lawyer down here to try to get my money back and I guess we will see what happens next.

bottom line is if something looks too good to be true, don't bet your last house payment on it!

Loansafe or modifyloan or there people did absolutley nothing for my $4,000.

Loan safe took my money
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 12/11/2008 08:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/loansafeorg-modifyloannet/corona-california/loansafeorg-modifyloannet-loanworkoutorg-gives-terrible-service-never-returns-c-400226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
3Employee/Owner

#5 UPDATE EX-employee responds

Are these the same DA's that prosecuted you for Domestic Violence and possession for sale in 2003, 2004, 2005 and 2006?

AUTHOR: Loansafe Insider - (U.S.A.)

POSTED: Monday, December 29, 2008

That would be very funny, you partnering with the same people who sent you to prison in 2006. Look it up anybody. Maurice Bedard, riverside county california superior court, online court services.

It is an indisputable fact that most of your ex-employees are leaving of there own decisions because the homeowners are not getting the attention you promised them. If you want to us name some names, that can be arranged along with there statements about what they experienced and witnessed at your company.

The homeowners looking to get some help with there loans and foreclosures have a right to know the facts and who they are dealing with. Loansafe.org is a very good website for learning everything about loan modifications. If they do it on there own, it would probably get done sooner than if they used loansafe to process there modification. Don't even think about blaming this problems on the law office or the attorneys. You know you have almost ruined 1 good attorney who was involved because of your companies incompetence.

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#4 REBUTTAL Owner of company

Mortgage Broker Predators and Unethical Ex-Employees

AUTHOR: Loan Safe - (U.S.A.)

POSTED: Thursday, December 25, 2008

The facts are that most the reports on RipOffReport.com have been from competitors that either have competing companies or ex-employees that I have fired due to their greed, incompetence and ethics. Yes, many of them are just ex-mortgage loan officers looking for their next scam and that is a homeowner.

Most all of them were fired on the spot and for some reason, people do not like to fired?? Go figure. , understands that I take no BS and have no time for greed, laziness and unethical behavior. They do not last long at Loan Safe because they are found out QUICK!

Anyone who knows me, understand that I place the homeowner first and my employees second. You see, that is the issues most my ex-employees have.

I ask them to be selfless and if the act selfish, they are fired. I am sorry to all but this is to serious of a business to be all your friends and give you a pay check so you can pay your 750 BMW payment. I SIMPLY WILL NOT BE THAT MAN.

So, naturally many of the selfish people have lef to or have been fired glady and our Loan Safe ship is as tight as can be.

The facts are that I have formed a secret alliance of attorneys and DA's that will put each and every one of them out of business and expose them for who they are. Predators!!!!!!!!!!!!

These illegal loan modification companies will be systematically released on my websites, to the public and media with not just names, but facts, and 100% verifiable data backing up their illegal activities. Ones that are walking the line will be placed on our watch list and BELIEVE ME, you do not want to be on that list!

You all have crossed the ethical lines and have left me no other option but to fight fire with fire and that is the BIGGEST mistake you have made. So, keep it up BECAUSE I AM 110% READY TO EXPOSE AND BATTLE YOU ALL and it will be so easy it is legally sad for you and your employs that you have chosen to continue down this path of unethical marketing and internet attacks because don false claims and obvious ulterior motives.

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#3 REBUTTAL Owner of company

Loan Safe Solutions is Loan Modification Processing and Administrative Company for Attorneys

AUTHOR: Loan Safe - (U.S.A.)

POSTED: Thursday, December 25, 2008

The business act of processing a loan modification and or short sale is extremely administrative. Meaning that the file has to be watched like a new born baby throughout the whole loan workout process because of the serious implications if the file is not watched and that is foreclosure.

Most all law firms simply do not have the real world experience in the mortgage and real estate industry of managing and moving multiplied files. I know because I have worked and developed this business model based on those findings. If a law form was to handle this all, their billing would be at $250 an hour and would cost a consumer on average of $10,000 and up to hire a lawyer to handle their complex loan workouts that sometimes involve 10,20, 40 properties, 401k's, multiple states, income and lots of financial paperwork needs to be expertly analyzed.

During that process, homeowners oftyen will recieve a mod offer direct from their servicer and the result is because of the activity we have done on the mortgage. Not because they all of a sudden got their acts together and are your best friend.

I mean that is why you hired a lawyer in the first place was beacuse you were NOT getting the help you needed.

As mentioned before. I am a man of my word. Call me direct and speak with me instead of making claims on anonymous boards with UNVERIFIABLE information. If after that, you can think or claim whatever.

RipOffReport is know for bosgu reports by competitors. So, I ask consumers to look at my website and what I do and consider the source.

Sincerley and Respectfully,

Moe Bedard
Founder
LoanSafe.org

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#2 UPDATE EX-employee responds

I seriously doubt it is the Attorney's Fault!

AUTHOR: Loansafe Insider - (U.S.A.)

POSTED: Monday, December 15, 2008

Your offer to pay these people 3 times their retainer fee is funny, but sad at the same time.You know they never paid Loansafe directly, she says they paid the law office! The law office takes the retainer fee from the borrower. Then the law office pays the commissions to the mortgage investigators(sales reps).

Somehow/sometime, the law office pays Loansafe some kind of fee for the so called "processing" of the loan mod and the audit. We tried to figure it a few times, it is around $1,500 per deal. So, when you tell these people to prove what they paid Loansafe, you know that is impossible! Why don't you just come clean, be honest and change your offer to pay them 3 times the amount they paid to the law office to get this loan mod done?

Your other comment about the problem being with the law office is again sad. You know that statement is garbage because most all of the deals get messed up only after the law office turns them into the processing department, which is Loansafe Solutions.

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#1 REBUTTAL Owner of company

Loan Safe is a a Great Website

AUTHOR: Loan Safe - (U.S.A.)

POSTED: Thursday, December 11, 2008

Hello,

LoanSafe.org is a free website for homeowners to obtain a loan modification on their own and we have saved over 200 families from foreclosure for free. We do no take money from homeowners for loan modifications.

So, I am confused as to why you say Loan Safe took your money? If you can show me proof of this, I will pay you triple what you claim here.

There are lawyers that advertise on the website and it seems that is who you have issues with. Please address that with them.

If I can help in any way I can I will. Please email me.

Regards,

Moe

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