Report: #1354589

Complaint Review: Logisticare Medicaid Transportation

  • Submitted: Tue, February 07, 2017
  • Updated: Tue, February 07, 2017
  • Reported By: John — Bronx New York USA
  • Logisticare Medicaid Transportation

    , New York

Logisticare Medicaid Transportation Constant denial of medical nessecity form, despite total compliance and professional intervention New York City New York

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For approximately a year I have been submitting a medical nessecity form to Logisticare repeatedly, unnecessarily. Each time that I have submitted this form, it has been proofread and throughly completed with all necessary requirements; by a medical professional. The company (Logisticare) gives the greenlight. Everything seems to be in the clear. My requests for car service to scheduled appointments are approved. This will be progressive for a duration of a week or two, at most. Suddenly, as if routinely calculated - I am once again denied service due to the now famous apparent lack of submittal of a medical necessity form. Namely,the 2015 form. This company is frustrating. I find it darned near impossible to have been through the motions about 5 or 6 times now, and still have this mysterious event continually transpire - of the out of sight 2015 form. The mystery of the form that never seems to be processed, despite numerous effortful attempts. I am doing everything in my power to be in the clear with this company. To no avail. It is an injustice that I have to bare the consequences of these folks not getting something done right on their end. I am curious, and frustrated with this company, and the ever constant mystery of the 2015 form floating around somewhere, out there in the ether. Somehow, not making due at the desks of those whom have a responsibility to deal honestly with the consumer. Be wary of Logisticare.

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