Complaint Review: Logitech WiLife - Fremont California
- Logitech WiLife 6505 Kaiser Dr. Fremont, California U.S.A.
- Phone: 510-795-8500
- Web:
- Category: Cameras & Video
Logitech WiLife Security camera rip-off Fremont California
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I purchased the Logitech security camera from my local Best Buy store. The package promised a simple install and good performance. The install did go fairly well and within a few minutes I was viewing the camera images on my personal computer.
The problems began about three days later. I went to review the recorded video on the PC and the command center application had crashed! No video had been recorded for more than 24 hours. I restarted the command center and checked it about four hours later and it had crashed again.
I tried taking the product back to Best Buy but they told me I had to contact the manufacturer because the product was being dropped by Best Buy. (I wonder why? -- not really, it doesn't work.) I tried contacting Logitech but was put on "endless hold".
My conclusion: stay away from this product. I would be interested in participating in a class action law suit against this company. It is deceptive and it does not support it customers.
Robert
Phoenix, Arizona
U.S.A.
This report was posted on Ripoff Report on 02/19/2009 01:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/logitech-wilife/fremont-california-94555/logitech-wilife-security-camera-rip-off-fremont-california-426117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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