Complaint Review: Logo Design Guru - Langhorne Pennsylvania
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- Author Not Confirmed
- Logo Design Guru 3000 W. Cabot Blvd Langhorne, Pennsylvania United States of America
- Phone:
- Web: www.LogoDesignGuru.com
- Category: Computer Graphics
Logo Design Guru LogoDesignGuru.com Scam Langhorne, Pennsylvania
*REBUTTAL Owner of company: Logo Design Guru... works with and for our customers
Show customers why they should trust your business over your competitors...
LogoDesignGuru.com (Logo Design Guru) are amateurs. As first impressions are everything for me, I demanded a refund after I received my first draft (the images looked like something my 9 y/o daughter could do, so I didn't want to risk investing any further with this company). After several emails, and several chats with them, they were like "ok, we'll refund" it's been almost two months later.
Oh yeah, I also submitted a review at Logoblog.org . Firstly my review was never published, second I ironically received a call from Logo Design Guru the very next day, exclaiming that they wanted me to "work with them." Which only led me to believe that Logoblog.org is owned LogoDesignGuru.com
This report was posted on Ripoff Report on 11/27/2009 08:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/logo-design-guru/langhorne-pennsylvania-/logo-design-guru-logodesigngurucom-scam-langhorne-pennsylvania-529809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Logo Design Guru... works with and for our customers
AUTHOR: Joe Witte - (United States of America)
SUBMITTED: Thursday, March 11, 2010
In response to the previous "customers" complaint, i'd be happy to address specifics if he would provide his company name. I can say this, we work hard to take care of our customers. We dont shy away or avoid our customers if they aren't happy with the designs we develop from them. And in the rare incident someone does request a refund, we will provide it based on our terms and conditions, which state that we'll refund them for any work we haven't provided, and we deduct a reasonable charge for each draft we design. We have run in to some clients that have had us design over 10 drafts, can't make a decision, THEN they want a refund. We are extremely reasonable, friendly, and have successfully designed logos for Duke University, The US Navy, The FCC, and The FBI. We've been featured in Entrepreneur Magazine and Wall Street Journal. We are competent, hard working, and professional. We do make mistakes, but work hard to fix them. We are always a phone call away.
Read more at www.LogoDesignGuru.com
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