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Report: #1340724

Complaint Review: Lone Mountain Truck Leasing LLC - Carter lake Iowa

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  • Reported By: Randy — Lake Michigan U.S.A.
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  • Lone Mountain Truck Leasing LLC 200 Owen parkway circle Carter lake , Iowa USA

Lone Mountain Truck Leasing LLC UnEthical business practices. Carter lake Iowa

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 I was approved by Lone Mountain, found a truck I was interested in and placed a deposit on it, They did send me the full vin number and I did a check on it, zero issues of concern on report. I received email notification that truck would be ready for pickup so I purchased airline ticket and hotel reservations. I was then notified that truck wouldn't be ready for a few days and they offered me another truck, it had about 100,000 more miles on it and the vin number came back with a DOT recordable accident, so I declined that vehicle. I traveled as planned to pick up truck, upon arriving I find out the few extra days would turn into a week or possibly longer. Since I already paid for the airline ticket and few days of hotel, I thought they would be willing to pay for the hotel, they weren't interested, So I told the sales person I expected a full refund and walked out. I did email the owner about the situation and he responded back fairly quickly, He was apologetic and offered to pay for the hotel but I already made arrangements to go home. so from my experience, I would suggest to anyone that wants to do business with these people, be cautious when they give you dates about a truck being ready.

This report was posted on Ripoff Report on 11/30/2016 07:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lone-mountain-truck-leasing-llc/carter-lake-iowa-51510/lone-mountain-truck-leasing-llc-unethical-business-practices-carter-lake-iowa-1340724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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