Los Angeles Times Fraudulent & unethical practices by sales department ripoff Los Angeles California

A few weekends ago I receive a collection notice in the mail from a company representing the Los Angeles Times. Since I have not spoken to anyone from the LA Times nor have I received any services from them I am puzzled. This must be a scam by someone claiming to represent them. The following Monday I call the LA Times directly to set this straight.

To my surprise they claim that I had subscribed for home delivery and services had been discontinued for lack of payment. I explained that not only have I not signed up for home delivery I have not spoken with anyone from their sales department.

This was all news to me as I never received any delivery of any kind. The customer support rep. insisted it was legit because they had a credit card number on file for this order. Again, news to me as I had not been billed anything on my credit cards.

It was also strange that the subscription order had my name spelled incorrectly. Still, I am facing a collections notice for something I never authorized nor I ever received. That's quite an impresive set of corporate ethics are at work here.

Javier
Van Nuys, California
U.S.A.