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Report: #1291106

Complaint Review: Loucri Jewelers - Greenvale New York

  • Submitted:
  • Updated:
  • Reported By: Jason C. — Del Mar California USA
  • Loucri Jewelers 55 Northern Blvd Greenvale , New York USA

Loucri Jewelers AKA goshortcut-online Ripoff Artists, Greenvale New York

*Author of original report: Mike fixed the issue

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Complete Scam Artists.

 

I worked with Mike from Loucri and sent in a diamond bezel Brietling Blackbird and $4500 for a submariner rolex.  When I got the Rolex, I wasn't happy with the size of the dial and Mike agreed to take back the rolex plus $900 and exchange it for 2 less expensive brietling watches.  One of the watches was fantastic, but one of them had an issue with one of the hands....it was crooked.  So I returned the watch and they fixed that hand but sent it back and the watch hand then wouldn't reset properly.  I took a video of the issue and sent it back requesting a refund or exchange....I even offered to exchange for less because of the hassle.  They immediately sent the watch back and claimed that if I let the seconds hand run 10 seconds or more every time it would pop back properly.   Apparently I am now stuck with this watch that I do not want even though Their policy on all forums they sell at, and on  their website says they have a 7 day exchange or refund policy.  I am within that as I sent it back immediately TWICE!!!!  Eventually Mike offered me to take the watch back and charge a 15% restocking fee (around $1100 dollars)  The owner Lou then got on the phone with a arrogant attitude and told me I had 2 choices....Pay him $500 AND send the watch he listed at $6995 and he would send me a watch I liked listed at $4995.....OR.....Take back a watch he bought from me for 4k plus money minus a $1400 restocking fee.   ARE YOU KIDDING ME.  He told me "I know where you live" so if i wanted to "get lawyers involved" he is ok with that.   I didnt want lawyers involved....I wanted to buy a watch I saw posted online....I didnt want to send it in for repairs....I didnt want any of this.  This is the most unbelievable transaction Ive ever been apart of.  Check out the pictures below.....this is absolute insanity.  Do not buy an expensive watch from these guys....you DO NOT want to be in the position I am in where you paid over 5000 cash plus an expensive watch only to be strong armed.

This report was posted on Ripoff Report on 03/01/2016 09:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/loucri-jewelers/greenvale-new-york-11548/loucri-jewelers-aka-goshortcut-online-ripoff-artists-greenvale-new-york-1291106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Mike fixed the issue

AUTHOR: - ()

POSTED: Friday, April 29, 2016

 Mike reached out to me stating that he wanted to find a resolution. He was able to refund 5795 which I accepted. I think these guys are good guys and they fixed a bad situation. I will update again once they send the check.

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