Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #65787

Complaint Review: Lowes Home Improvement Center - Tyler Texas

  • Submitted:
  • Updated:
  • Reported By: Ben Wheeler Texas
  • Author Not Confirmed What's this?
  • Why?
  • Lowes Home Improvement Center Loop 323 Tyler, Texas U.S.A.

Lowes Home Improvement Center ripoff SORRY SORRY Service--- They "FORGOT" About me Free tile doesn't make up for all the stress and anxiety. Tyler Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I visited he local Lowes for tile several times, and they kept being "out" of the particular one I needed. I was headed out the door empty handed, and was stopped by the manager on staff at the time.

He told me to go back to the tile dept. and order it. I went back there, and told the young man in that dept. that I wanted to order 6 boxes of tile and showed him which one. He said for me to wait at his desk and he would be right with me after he finished waiting on the customer he was helping.

I waited for an hour, asked THREE employees that walked by if they could help, they all gave me the same answer, "It`s not my dept."

Finally, I got another employee to hunt down the man in the floor dept. She did and told me where he was. When I hunted him down, he was waiting on customers, but not the one he had been waiting on. When he saw me, he said, "OH MY GOD, I FORGOT ABOUT YOU!".

I said a few choice words, walked out (empty-handed) and went home and emailed the corporate office. Two days later, I received a phone call. My caller-id showed it to be Lowes.

When I answered, the man was asking for the name of my hometown, Ben Wheeler, and not my name. I told him that Ben Wheeler is a town, not my name. He shuffled some papers, then asked for me. I said, "boy, ya`ll are screwed up, arent you?" Well, they gave me the six boxes of tile I need to finish the half-done living room floor for FREE, but that still doesn't make up for all the stress and anxiety. I HAVE NOT been back to that store.

Marisa
Ben Wheeler, Texas
U.S.A.

This report was posted on Ripoff Report on 08/15/2003 08:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes-home-improvement-center/tyler-texas-75754/lowes-home-improvement-center-ripoff-sorry-sorry-service-they-forgot-about-me-free-ti-65787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now