Complaint Review: Lowe's Home Improvement, INC. - Mooresville North Carolina
- Lowe's Home Improvement, INC. 1000 Lowes BLVD. Mooresville, North Carolina U.S.A.
- Phone: 336-658-4000
- Web:
- Category: Appliances
Lowe's Home Improvement, INC. Denied to make good on EXTENDED warranty Mooresville North Carolina
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My husband and I went to Lowe's and purchased a Whirlpool upright freezer on 2/14/09. We were asked to buy the 4 year extended warranty and it sounded like a good deal so we agreed. They said it would be delivered in the morning which they never came until afternoon.
I went grocery shopping on the next day as I was going in for surgery the 20th. I bought alot of things to freeze so I would have it on hand.
2/17/09 I noticed that some things in the freezer were thawed so I set the freezer to the coldest temp. By morning everything was thawed and warm. I called Lowe's and they said they would send out a technican the next business day 2/19/09 to replace the freezer because it wasn't even a week old and it was defective. When I had asked about the refund for the spoiled food they say they do not have to pay for the food loss which was a little under $300.00 because they replaced the freezer and that nulled the extended warranty. I am entiltled to a refund!!!! And after reading about others not receiving their free delivery charge refund I am guessing I will never see mine either! I will never buy from that store again and spread the word to others so they don't get ripped off as I did.
Fedup64
n/a
U.S.A.
This report was posted on Ripoff Report on 02/26/2009 05:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes-home-improvement-inc/mooresville-north-carolina-28117/lowes-home-improvement-inc-denied-to-make-good-on-extended-warranty-mooresville-north-c-428879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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