Complaint Review: LOWES Home Improvement Warehouse - Atlanta Georgia
- LOWES Home Improvement Warehouse PO Box 105980 Atlanta, Georgia U.S.A.
- Phone: 800-444-1408
- Web:
- Category: Home & Garden Stores
LOWES Home Improvement Warehouse Late Fee Ripp Off Atlanta Georgia
*Consumer Comment: credit
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I setup an online payment account with Lowes. I made a payment the very day I received my first statement. It then took 6 weeks for me to receive a 2nd statement. The payment had never been credited to my account and late fees had been charged.
Before acting on the situation, a collections rep called about my bill. I explained the situation. The rep removed the late fees on my account and took my phone payment for my balance in full. Now 4 weeks later I receive a bill for another $6.00.
When I looked into it I discovered that just last week my original online payment was credited to the account and the "removed" late fees are still there, with a little "finance charge" on the balance to boot! Customer service was no help, and when I demanded to speak with a manager I was given a voice mail.
I don't plan on shopping at Lowes ever again.
(P.S.) I just closed on a new house that's going to need lots of repairs, Home Depot here I come!
Todd
Strongsville, Ohio
This report was posted on Ripoff Report on 09/20/2002 09:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes-home-improvement-warehouse/atlanta-georgia-30353/lowes-home-improvement-warehouse-late-fee-ripp-off-atlanta-georgia-30586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
credit
AUTHOR: Terri - (U.S.A.)
SUBMITTED: Sunday, January 19, 2003
sorry pal both stores do not have their own credit company's (outside) would not be surprise if they are the same company)
Advertisers above have met our
strict standards for business conduct.