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Report: #1326991

Complaint Review: LUBBOCK POWER & LIGHT - LUBBOCK Texas

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  • Reported By: JEFF — lubbock Texas USA
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  • LUBBOCK POWER & LIGHT 1301 BROADWAY AVE LUBBOCK, Texas USA

LUBBOCK POWER & LIGHT CITY OF LUBBOCK TEXAS LP&L OVERCHARGING, MAKING-UP CHARGES & INFLATING THE AMOUNT OF WATER I AM NOT USING JUST BECAUSE I HAVE TO USE THEIR SERVICES!!! LUBBOCK Texas

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They claim I am using 20,000 gallons of water each month. Which I do not have a pool nor do i have more than 2 people living in my household & cant believe they can charge me for so many gallons of water. Also they charge me $4.76/Kgal for up to 8000 gallons then they are charging for all other gallons from 8000 on up a much high rate of $6.50/Kgal. Which they claim is a base water charge of 0.75 meter which is ridiculous!! Then they charge a solid waste amount of i unit $15.25. A stormwater fee of 1 unit $13.48, which we do not even have any type of underground water drainage system or all water just evaporates & no one or there isn't any other processes done for that water. Then the charge a wastewater charge which is based on the same 0.75" meter charge, just like the clean water charge amount, which is charged by volume at (4)($2.67/Kgal) They also handle the electricity & have several charges for their services that seem redundant like the SERVICE AVAILABILITY CHARGE-flat rate necessary to read your meter$7.27. Or the ENERGY USAGE (kWh)- amount necessary to deliver the electricity. Or the DEMAND USAGE (kWh)-amount necessary to support or meet the peak demand. Then there is PURCHASE POWER (PP) COST RECOVERY(kWh)-actual cost of electricity; a pass-through of wholesale power costs with no mark up. FRANCHISE FEE-amount paid to the city that allows LP&L to place its facilities in the public right of way. Then there is TAX-CITY 1.5%  COUNTY 0.5% STATE 6.25%. ALL OF THESE SEEM LIKE THEY ARE RIPPING ME OFF!!! I can't get any other service because they have a MONOPOLY on the my UTILITIES!! So my bill for this month is $381.56 and I feel they are taking advantage of the situation!!! Please help ME show them they CAN'T DO THIS!!!!

This report was posted on Ripoff Report on 09/08/2016 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lubbock-power-light/lubbock-texas-79401/lubbock-power-light-city-of-lubbock-texas-lpl-overcharging-making-up-charges-inflat-1326991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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