Lucille Roberts 5th Ave Location ripoff did not provide services & hours it promised New York New York

Kelly don't be too fast to trust the Better Business Bureau. I think it might help you if you read the following Rip Off Report.

They only protect the businesses that they are to supposed to be watching. the BBB is only looking out for the money that is comming their way. Your money and troubles are not what they care about.

http://www.badbusinessbureau.com/view.asp?id=1343

I have to respectfully ask if you feel any responsibility for your situation?

1.When I first joined, things were never explained to me properly. I was never told what exactly my membership entailed and was signed up for the gold membership without being told so.

By law, its every persons responsibility to actually read a contract and ask questions before signing. You are enrolled and charged for only what you agreed to accept in writing.

2.Secondly, the attitude of most of the workers is unacceptable. When I toured the club, prior to joining, the girl who gave me the tour looked and acted like she didn't want to be there.

Why would one join this club even after recognizing the apparent unacceptable employee attitude?

3.Fourth, the machines that are available in the 5th Ave club (which incidentally is the flagship location and members pay a premium to use it) are in terrible condition.

Having, as you said, the experience of once working in a health club, werent you curious to look closely at and even try the machines that were going to be available?

4.The appearance of the club also leaves a lot to be desired. The carpeting is old, half the time the bathrooms are out of order.

On the pre-contract tour, didnt you see the old carpets and overall unpleasant appearance?

5.We have to worry about theives. There are notes posted about not bringing valubles. What kind of place is this that I have to carry my bag around with me as I work out because I don't want to be robbed?

I believe all or most clubs advise against bringing valuables and/or provide lockers that can be at least somewhat secured.

6.The most irritating thing of all are the club hours. Monday, Wednesday and Friday they open at 730am. Tuesday and Thursday its 9am. Who goes at 9am? I have to work at 9 and find it impossible to go after work.

Did the club keep their operating hours secret until after joining?

7.As far as I'm concerned, Lucille Roberts is NOT fulfilling her end of the contract so I should not be responsible for the remainder.

Based solely on the contract you signed, would a judge agree with your statement? If you think so, take them to small claims court. But remember that a judge can only evaluate the contract that you accepted and freely signed. Subsequent feelings dont count!

8.I plan on taking this to the Better Business Bureau.

As reason for complaint, will you tell them that before contracting you ignored facility condition; operating hours; unacceptable employee behavior; condition and quantity of machines; and notes concerning valuables? And, despite then signing a contract, that you are blameless for your problem?

Its very widely known that there are good and bad health clubs. Many people have had very costly problems.

Bottom line: You signed the contract and its always embarrassing to make a mistake, especially a costly one! We all must pay attention to our instincts and never, ever sign a contract before reading and fully understanding it.