Report: #1380987

Complaint Review: lumaessence

  • Submitted: Sat, June 24, 2017
  • Updated: Sat, June 24, 2017
  • Reported By: Meheforyouwho — North Las Vegas Nevada USA
  • lumaessence
    1607 bailey Ave
    buffalo, New York

Luma Essence1607 Bailey AveBuffalo, New York 14212 Promised a free trail of Garcina Combogia, then charged me 89.97, then sent them to me from a different company buffalo New York

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In April I wanted to lose a few pounds saw this commercial on Dr Oz show, and signed up to receive a free trail bottle of Garcina Cambogia, and green Coffee.  in May I was charged $89.00 for the Garcina, 88.00 per bottle I didn't notice the charge, until today, I was looking at my bank statement, and noticed the charge of 89.97 for the Garcina, and 88.00 for the Green Coffee.  I called customer service when I noticed an add for the Garcina cambogia, and the information I provided was not in their system, and I was told this stuff is sold by several companies I should call my bank which I did.  they stopped the charge for the Green Coffee, but said they could not stop the charge for the Garcina, unless I got a new debit card.  Then I noticed the mailing lable only had an address, with no name to return it, or to identify who sent it. that was the 1607 address.  I asked the representative from the bank if they had amailing address for the company charging me the 89. [continued below]....

.....97 for the Garcina all he had was it was based in Miami, Fl, and the zip code was 33139.  I went on google, and found Luma Essence in Buffalo, NY, but the address in Fla was in the middle of nowhere.  then I went and checked the prices for the same Garcina, and it ranged from 22.00 per bottle up to 120.00 for three bottles.  but nowhere did I find a cost of 89.97 for one bottle.  So I'm thinking this is a scam, and I don't want the product because it didn't work, and I want my debit card to stop being charged this ridiculous amount of money for a product that is not doing what it is advertised it would do.  Inside the mailing envelope it had my name address phone numbershipment number which is 4674385, and the order number which is 4363276.  At no time did I expect to be charged this money after the free trail was over.  I tried to reach out to the company at the number given to me, and could never reach them.  So yes I feel ripped off.  i hope this report will help others like myself not to become victims of this scam.


Thank you for your help in this matter,

Calvin Wolfe

This report was posted on Ripoff Report on 06/24/2017 01:58 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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