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Report: #1131861

Complaint Review: Lumanelle Skin Care - North Vancouver British Columbia

  • Submitted:
  • Updated:
  • Reported By: PamelaReed1961 — Lake Elsinore California
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  • Lumanelle Skin Care P.O. Box 3862 North Vancouver, British Columbia Canada

Lumanelle Skin Care This is a scam - their website did not explain in plain site the continous charges - I only signed up for a trial and was charges for full ordered and enetered into a continous acct North Vancouver, British Columbia Canada

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I signed up for a 14 day trial and was to pay shipping - never did it explain any over the border charges or that I would be getting a full supply and never did it say that I was going to be enetered into a monthly contract and  charged 170.00 at a later date - then when I tried to contact them to cancel any further charges they all of a sudden could not bring up my acct.  I then asked to speak with the supervisor and She said the same thing - That the customer service rep explained to me - I informed her that I have contacted my bank and explained to them not to charge me anymore for this product.  They were actually kind of rude as well when all I wanted to do was cancell any future shipments.

 

Pam

Lake Elsinore, CA 

This report was posted on Ripoff Report on 03/19/2014 11:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lumanelle-skin-care/north-vancouver-british-columbia-v7m3n/lumanelle-skin-care-this-is-a-scam-their-website-did-not-explain-in-plain-site-the-cont-1131861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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