Complaint Review: Luminis/YouthfulIgnite - Garden Grove California
- Luminis/YouthfulIgnite 13210 Harbor Blvd, Suite 395 Garden Grove , California USA
- Phone: 18886162655
- Web: support@luminisadvanceskincare.com
- Category: Skin Care
Luminis/YouthfulIgnite see above fraud, lying, misrepresented product, poor conduct Garden Grove California
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I orderd a free trial of this product with shipping paid only and charged to my credit card in September 2016.
After one month, I was charged and receiving monthly bottles of the skin care Luminis in a purple bottle. I called in October or November 2016 and spoke with a customer representative and informed them to credit my card and stop all shipments.
I kept getting shipments and charged to my credit card. I was very sick with Lyme disease in treatment and was not able to call them again until 2/28/2017. I contacted my credit card company with Regions bank and told them what had happened and cancelled my credit card with the bank. My claim number is 20170227112996. I attempted to call their company at 1 888 616 2655. The packing slips sent with the product does not list the correct phone number for calls. I had to get the correct number from my credit card company.
There is a email address on the packing slip. The address is support@luminisadvanceskincare.com. I sent them an email demanding all money owed back to me when the product arrives to their company. I filed a dispute with my credit card company. The phone listed on the packing slip is 1 877 497 1088. This is not a correct phone number. When you call that number, the phone cuts off. The address of this company is listed as a return address on the box, Luminis, 13210 Harbor Blvd, Suite 395. Garden Grove, California 92843-1737. It is mailed as first class mail usps.
Today 2/28/2017. When receiving yet another bottle, my bp shot up to 176/96. I am under profound stress and my bp is labile at this point. The stress of dealing with this amongst my other stress is adding to my health problems. So I feel if I have a major stroke, this company will be liable not only for stealing money but also for my health problem. I was hospitilized this month with new onset of hypertension and I am still having problems under a doctor's care.
This is fraud plain and simple.
This report was posted on Ripoff Report on 02/27/2017 06:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luminisyouthfulignite/garden-grove-california-92843-1737/luminisyouthfulignite-see-above-fraud-lying-misrepresented-product-poor-conduct-ga-1358732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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