Complaint Review: Luminous Brites Aka Genix - Glendale California
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- Author Confirmed
- Luminous Brites Aka Genix 3600 Ocean View Blvd. #2 Glendale, California U.S.A.
- Phone: 866-360-1427
- Web:
- Category: Dental Services
Luminous Brites Aka Genix Teeth Whitening Sample SCAM!!! Glendale California
*UPDATE Employee: Genix
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As the other person who reported this company I too ordered a sample of this teeth whitening product. When I made my purchase it did not include the terms and conditions that was later emailed to me that stated:
"Upon ordering, you agree to pay the shipping and handling fees for the free trial shipment. If you enjoy the product do nothing and 20 days from your free trial purchase date and every 30 days thereafter you will be sent another fresh 30 day supply of LuminousBrites and the form of payment that you used to order the trial will be billed the Member's Only price of $79.99 plus $8.99 shipping and handling for a total of $88.97 for the monthly value-shipment package. "
WHY IN THE WORLD WOULD I AGREE TO PAYING OVER $80 A MONTH WHEN A PROFESSIONAL TEETH WHITEING PROCEDURE IS LESS EXPENSIVE.
Anyways when I called into the customer service number the guy who answered pretended that they were a morgage company...then I called again later and they pretended to be a Hoodia products company....and then I called in a third time and I got them to admit they sell the tooth whitening product. I am not sure if they are running a dirty business with all three products but when I asked for the manager or supervisor the guy hung up on me. And they hung up on me a total of 3 times...before I just gave up.
I suggest you immediatley cancel your credit card and file a unauthorized transaction chargeback ASAP!!!
This company is not to far from my house and I am thinking of going down there with the police.
Lorraine
Azusa, California
U.S.A.
This report was posted on Ripoff Report on 10/22/2008 03:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luminous-brites-aka-genix/glendale-california-917208/luminous-brites-aka-genix-teeth-whitening-sample-scam-glendale-california-383883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Genix
AUTHOR: Genix_billing - (U.S.A.)
SUBMITTED: Wednesday, January 14, 2009
Our terms and conditions must be agreed to or else you can NOT be eligible for our free trial. Claiming anything else is a lie and is completely false. Email me any issues you have and I will look over your account and see if we can solve anything. My email is genix.billing@gmail.com
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