Complaint Review: LUNA BELLA - Utah
- LUNA BELLA Utah United States
- Phone: 8775780683 or 8775871382
- Web: www.trylunaskincare/d1d1/index.paul...
- Category: skin care/facial cream, Beauty and Skincare
LUNA BELLA LUNA BELLA MYSKINPRODUCT MYFACESERUM JBSKNCP KYSKINC same as the two other complaints listed here Utah
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Ad for trial face serum for $5.95 shipping, add skin cream trial for $4.95 shipping. Got serum but not skin cream. Standard trial size bottle of serum. I figured it was a renew thing so I called them 14 days in to cancel, figured I was done. Got two charges $87.35 and $89.95 directly after my cancellation. Sent two more emails, no response. Called, no response. Called again a week or so later and got Mike. He said charges were from same company (one in UT one in WY - they were just different individual vendors) and those huge charges were for the trial products I had already received. Gave the website I provided earlier when I wanted to see their disclosures before calling BBB. Most I could get out of him without spending days was 50% off each plus a new trial size bottle of the serum (or so he said it was shipping). Total scam.
This report was posted on Ripoff Report on 12/12/2017 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luna-bella/utah/luna-bella-luna-bella-myskinproduct-myfaceserum-jbskncp-kyskinc-same-as-the-two-othe-1416517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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