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Report: #1393944

Complaint Review: Lunaluxe Skincare - Internet

  • Submitted:
  • Updated:
  • Reported By: Pattay090 — West Babylon New York USA
  • Author Not Confirmed What's this?
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  • Lunaluxe Skincare Internet USA

Lunaluxe Skincare Lunaluxe Skin Restore There's no such thing as Free Trial with LUNALUXE SKIN Minneapolis Minnesota

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 I was on Facebook when I came across an offer for a free bottle of Lunnaluxe's eye cream. All I had to do was pay shipping & handling. I unknowingly upgraded to their skin products. But when I received both, I was happy to pay for what I used. Well the 'free' eye cream wasn't. This past week, my debit card was dinged $91.94 which a customer seems rep explained when I called was the cost of all 3 products less the $4.95 shipping & handling and that it was a 14 day free trial...the product wasn't free after 14 days. Then, they dinged me for another $94.94 because they said I was on auto full...nowhere was that mentioned. And if it was, it was not large enough to be read on an iPhone! I cancelled the auto fill, and they refused to take back any unused unopened product when I do get it for a refund. Insult on injury...the stuff doesn't work any better than what I was using in the first place.

This report was posted on Ripoff Report on 08/19/2017 08:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lunaluxe-skincare/internet/lunaluxe-skincare-lunaluxe-skin-restore-theres-no-such-thing-as-free-trial-with-lunaluxe-1393944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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