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Report: #1228141

Complaint Review: Lunar Sleep -

  • Submitted:
  • Updated:
  • Reported By: Howard — Denison Texas USA
  • Author Confirmed What's this?
  • Why?
  • Lunar Sleep USA

Lunar Sleep Chamomile Comfort Ripped off - Liars

*General Comment: Or...

Show customers why they should trust your business over your competitors...

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When I called an ordered the product. They said it would cost $1.95 and that I would have 30 days to cancel the order.  Well, I learned through my bank account that between both firms, they charged my account 190.00 for these 2 little bottles.

When I called to cancel the order and demand a refund.  They stated that there was only a 14 day cancellation and then they would charge the full amount.  1 cost 78.00 thru Lunar Sleep and the other $85.00 thru Chamomile Comfort -- operating as the same company with different names.

The Rep told me basically that it was my problem and that they would not refund the monies but that I could cancel the order from this point on.

I am reporting them to the Better Business Bureau and also AARP, as they have taken advantage of a Senior Citizen with their mis-information during ordering.  The original Rep stated there was a 30 day cancellation and now they are stating a 14 day cancellation.

Do Not Deal with these Companies as they are Rip-Offs and Shister's.

 

This report was posted on Ripoff Report on 05/10/2015 04:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lunar-sleep/lunar-sleep-chamomile-comfort-ripped-off-liars-1228141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Or...

AUTHOR: Tyg - (USA)

POSTED: Sunday, May 10, 2015

 Or just admit that YOU DIDNT READ!!!! When YOU entered in YOUR payment info YOU clicked on a "I agree" button with a link to the terms and conditions. THEY are RIGHT!! This IS your problem. YOU DIDNT READ!!! THAT IS YOUR PROBLEM!!!!! Perhaps in the future YOU will take a few mins of YOUR oh so precious time and READ what YOU are getting into. THEY have ONLY done what YOU SAID THEY COULD DO!!!!!

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