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Report: #1412020

Complaint Review: LupuFree - Houston Texas

  • Submitted: Wed, November 15, 2017
  • Updated: Wed, November 15, 2017
  • Reported By: Nicole — Joplin Missouri United States
  • LupuFree
    6550 Mapleridge St, Ste. 117
    Houston, Texas
    United States

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LupuFree is deliberately deceiving and even lying to customers by the following practices.  First they claim their product is backed by clinical and scientific studies of the ingredients in their formula.  They use a proprietary formula which deliberately hides the individual dosage amount of each ingredient.  The studies they reference are based on using the ingredients at a specific dosage which is substantial.  Their proprietary formula's total dosage amount is far less than what the studies used for each ingredient.  When the ingredients are used at a smaller dosage amount they are rendered ineffective and the same scientific studies would not apply to their proprietry formula.  LupuFree like many companies uses a proprietary formula so they don't have to disclose the acutal amount of each ingredient which allows them to use as little of the main ingredients as possible making their product less expensive to manufacture while still claiming the effective ingredients are used in their product. [continued below]....

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LupuFree has created a false image of their company and its dependability by advertising the following information:

-They claim their product is the 2016 Supplement Award Winner of the Physician Formulated Vitamin Supplement Award.  This award is a fake and does not exist.

-They claim there product is recommended by a national medical expert and have a written recommendation from her.  The doctor is also fake and does not exist.  

-They claim their founder is Jessica Andrus a Lupus survivor.  Jessica Andrus is a fraud and the website claims she created the formula based on her own research when in fact she duplicated the ingredients used in other Lupus products.  

-LupuFree claims on their homepage they are a proud supporter of the Lupus support group in your area.  LupuFree uses a geolocator to track your location and put on their website that they are a supporter of a Lupus support group where you are located even when one does not exist.  

-LupuFree claims they have over 150,000 satisfied customers.  They have only doing business for part of 2017 and have only 53 reviews online including one on Amazon.  

LupuFree is deliberately trying to portray their brand as a crediible, well-established, scienitific and doctor recommended brand.  In fact they made up false information and are making deceptive claims that are deliberately deceiving Lupus customers to believe that they are a reliable and credible product when they are not.  I want other people to know what LupuFree is doing to deceive customers so that no one else gets deceived like I was.  

This report was posted on Ripoff Report on 11/15/2017 10:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lupufree/houston-texas-77081/lupufree-lupufree-lab-lupufree-is-deliberately-scamming-customers-including-myself-by-put-1412020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

We are not sure who created this report but are certain it was no customer of ours.  The report is completely untrue.  One of our central platforms as a company and with our product is complete transparency so that our customers no exactly what is in the product and how much of each ingredient they are getting. This gives customers the ability to check for themselves regarding the efficacy of our product and consult with their doctor as necessary when taking it. 

Here is the certficate of our product's ingredients: Link: we2cloud.net/lupufree-certificate.jpg

Link

We are completely against proprietary formulas which seek to hide the actual dosage amounts of each ingredient. It is completely a contradiction and untrue statement to say our product is the very thing we speak out against (a proprietary formula).  There is one simple test to verify if we are a proprietary formula which is to look at the supplement label on our product.  If our product was a proprietary label it would say so on the supplement label and would not dislcose the individual dosage amounts. 

However each ingredient in our product is listed individually along with the individual dosage amount.  We are and always have been completely transparent with our product.  We have attached the product label here so any one who looks can see for themselves that this claim is 100% untrue.

Respond to this report!

#2 UPDATE Employee

This report is absolutely 100% FALSE. We DO NOT use a proprietary formula and on the contrary are 100% transparent about our ingredients and their dosage amounts.

AUTHOR: Matt - (United States)

We are not sure who created this report but are certain it was no customer of ours.  The report is completely untrue.  One of our central platforms as a company and with our product is complete transparency so that our customers no exactly what is in the product and how much of each ingredient they are getting. This gives customers the ability to check for themselves regarding the efficacy of our product and consult with their doctor as necessary when taking it. 

Here is the certficate of our product's ingredients: Link: we2cloud.net/lupufree-certificate.jpg

Link

We are completely against proprietary formulas which seek to hide the actual dosage amounts of each ingredient. It is completely a contradiction and untrue statement to say our product is the very thing we speak out against (a proprietary formula).  There is one simple test to verify if we are a proprietary formula which is to look at the supplement label on our product.  If our product was a proprietary label it would say so on the supplement label and would not dislcose the individual dosage amounts. 

However each ingredient in our product is listed individually along with the individual dosage amount.  We are and always have been completely transparent with our product.  We have attached the product label here so any one who looks can see for themselves that this claim is 100% untrue. 

 

Respond to this report!

#3 UPDATE Employee

This report is absolutely 100% FALSE. We DO NOT use a proprietary formula and on the contrary are 100% transparent about our ingredients and their dosage amounts.

AUTHOR: Matt - (United States)

We are not sure who created this report but are certain it was no customer of ours.  The report is completely untrue.  One of our central platforms as a company and with our product is complete transparency so that our customers no exactly what is in the product and how much of each ingredient they are getting. This gives customers the ability to check for themselves regarding the efficacy of our product and consult with their doctor as necessary when taking it. 

Here is the certficate of our product's ingredients: Link: we2cloud.net/lupufree-certificate.jpg

We are completely against proprietary formulas which seek to hide the actual dosage amounts of each ingredient. It is completely a contradiction and untrue statement to say our product is the very thing we speak out against (a proprietary formula).  There is one simple test to verify if we are a proprietary formula which is to look at the supplement label on our product.  If our product was a proprietary label it would say so on the supplement label and would not dislcose the individual dosage amounts. 

However each ingredient in our product is listed individually along with the individual dosage amount.  We are and always have been completely transparent with our product.  We have attached the product label here so any one who looks can see for themselves that this claim is 100% untrue. 

Respond to this report!

#4 UPDATE Employee

This report is absolutely 100% FALSE. We DO NOT use a proprietary formula and on the contrary are 100% transparent about our ingredients and their dosage amounts.

AUTHOR: Matt - (United States)

We are not sure who created this report but are certain it was no customer of ours. The report is completely untrue. One of our central platforms as a company and with our product is complete transparency so that our customers no exactly what is in the product and how much of each ingredient they are getting. This gives customers the ability to check for themselves regarding the efficacy of our product and consult with their doctor as necessary when taking it.

Here is the certficate of our product's ingredients: we2cloud.net/lupufree-certificate.jpg

We are completely against proprietary formulas which seek to hide the actual dosage amounts of each ingredient. It is completely a contradiction and untrue statement to say our product is the very thing we speak out against (a proprietary formula). There is one simple test to verify if we are a proprietary formula which is to look at the supplement label on our product. If our product was a proprietary label it would say so on the supplement label and would not dislcose the individual dosage amounts.

However each ingredient in our product is listed individually along with the individual dosage amount. We are and always have been completely transparent with our product. We have attached the product label here so any one who looks can see for themselves that this claim is 100% untrue.

Respond to this report!

#5 UPDATE Employee

This report is absolutely 100% FALSE. We DO NOT use a proprietary formula and on the contrary are 100% transparent about our ingredients and their dosage amounts.

AUTHOR: Matt - (United States)

We are not sure who created this report but are certain it was no customer of ours.  The report is completely untrue.  One of our central platforms as a company and with our product is complete transparency so that our customers no exactly what is in the product and how much of each ingredient they are getting. This gives customers the ability to check for themselves regarding the efficacy of our product and consult with their doctor as necessary when taking it. 

Here is the certficate of our product's ingredients: we2cloud.net/lupufree-certificate.jpg

We are completely against proprietary formulas which seek to hide the actual dosage amounts of each ingredient. It is completely a contradiction and untrue statement to say our product is the very thing we speak out against (a proprietary formula).  There is one simple test to verify if we are a proprietary formula which is to look at the supplement label on our product.  If our product was a proprietary label it would say so on the supplement label and would not dislcose the individual dosage amounts. 

However each ingredient in our product is listed individually along with the individual dosage amount.  We are and always have been completely transparent with our product.  We have attached the product label here so any one who looks can see for themselves that this claim is 100% untrue. 

Respond to this report!