luxhd450 Ordered LUXhd450 lens August 27,2016 for $29. Received 5 sets and was billed $145. Returned the five and talked to ;a company representative who refunded $89 and was to send 1 set of lens for $56. Have never received the one set. Have talked with persons on the phone about 10 times. No luck! Original order # 15640031 was changed to 16366656. Have explained situation to various agents on phone including: Agent 20, Agent Anna 312, Agent 145,Agent 848,Alan # 264, Nonique #0148,Chesta #156 Agent 982 and Selena #977. Every one of these people promised to immediately send my paid for set of lens. After 4 months and all of these calls I have received one e-mail, but no lens. This shouldln't be so difficult to resolve. DelMar California

Ordered LUXhd450 i-Phone camera lens for $29.  Received 5 sets and was billed $145 for them.  Returned the five sets and wrote letter asking for one set to be sent.  Talked to a representative who arranged refund of $89 and kept $56 for the one lens.  Waited and never received the one set.  Began calling and got promise fromeach agent that the lens would be sent right away.  Still no lens received.  Original order # 15640031 was changed to 16366656.  Got one e-mail showing this new number but no lens.  Have talked rto a variety of agents by phoneL Agent 20, Agent 145, Agent Anna 312, Agent Selena 977, Age3nt 982, Agent 848, Agent Alan 264, Agent Chesta 156 and Agent Monique 0148.  These agents all agreed that a set of lens would be sent right away.  Still no lens.  Phones answered in Tampa, FL.  Company is in CA.  Agents cannot talk directly with e-mail office nor shipping.   Something is really wrong here.  I have spent too much time on the telephone and waiting for action.

Bob

Ohio