Luxurious Eyes, Luxurious Skin TRY ESSEN GARCLuxury Fulfillment Return5663 Balboa Ave #481San Diego, California 92111 Free trial turned into a $99 per month continual charge, which I did not want. Unknown but packages mailed from San Diego, California Unknown but package mailed from San Diego

Tried a "free" sample of Luxurious Eyes that turned into a monthly subscription that costs $99 per month, that I did not know about or want.  Had to go to my credit card company to find a phone number to call (the one on the web site was disconnected) and to dispute the most recent charge.  When I contacted a representative of the company, he offered to reduce the cost by 20%, then 50% if I would  reconsider.  I refused because we do not want the product.  When I informed him that I was returning the shipment, he said I should keep it (and assume the $99 charge of course).  He said they would not issue a refund if I returned it.  I told him I would let my credit card company work that out.  I'm usually pretty easy going but this is definately a ripoff, not customer friendly, and the fact that he was offering a 50% reduction makes me question the real value of the product.