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Report: #1417951

Complaint Review: Luxury Limousine - Tyler Texas

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  • Reported By: Sharon — Houston Texas United States
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  • Luxury Limousine Tyler, Texas United States

Luxury Limousine Superior Transportation POOR SERVICE/DOUBLE CHARGES Tyler Texas

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BUYER BEWARE - These guys are now going by the name of "Luxury Limousine".  We hired them for our granddaughters wedding and the contract was for 3 hours with a white limousine.  They charged us $130.00/hr with a 3 hour minimum.  We secured the limousine service with a credit card and paid final payment with a personal check, as per their request.  The check cleared 1 month prior to services received.  On the wedding day, a black limousine was sent to pick up the newlyweds with a license plate reading "PRIME 14".  Little did we know at the time, that they had farmed out the service to another company.  After the wedding, I tried by email and phone leaving several messages to make contact regarding the wrong color car sent to the wedding.  I could not get anyone on the phone nor did we get a return call.  I then noted that a charge of $531.00 had been charged to my credit card by Prime Limousine out of Dallas.  I contacted them and they had a history of the order made by a name unrecognizable to my husband or myself. We immediately filed fraudulent charges with our credit card company.  We once again tried to contact Luxury Limousine by using a different call back number and requested information on pricing.  We immediately got a return call from Luxury Limousine however, when they found out this was a previous customer calling regarding their services, they immediately hung up the phone.  If you are looking for limousine services, my advice is STAY AWAY FROM THESE GUYS - THEY AR TROUBLE!

This report was posted on Ripoff Report on 12/19/2017 01:52 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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