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Report: #1473977

Complaint Review: M and N Moonrocks - El Cajon Ca

  • Submitted:
  • Updated:
  • Reported By: Ria — Houma Louisiana United States
  • M and N Moonrocks 1257 Broadway Unit B El Cajon, Ca United States

M and N Moonrocks Owner-bobby hill Took my money, not going to recieve product, lied about a refund etc... El Cajon Ca

*General Comment: Legit site

*Consumer Comment: Scam Alert

*REBUTTAL Owner of company: False accusations

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I ordered some vape cartridges from the website. As soon as i did i started recieving emails telling me to send fake shipping companies 100's of dollars to ship my package. I even had them text me saying it was a refundable insurance on the package. I Immediately contacted the seller(Bobby Hill) He tried to tell me they were telling the truth and at that moment I knew i had been scammed.

The payment method was through google pay, so it should have been a red flag, but many small businesses use it so i overlooked it. When he claimed he would refund me my money he said it would take up to 7 business days. So, I made the mistake of waiting the 7 business days and now as soon as i chat via the website, send a text, or call, they ignore me.

I told them in my last text that they may have gotten 210 dollars out of me but I will do what I can to stop them from doing it to anyone else. they have merchandise ranging up to 5,000 dollars. I couldnt see letting someone lose that amount of money to a scam artist. I also googled the address they used on thier website, and it the satelite image is of an abandoned building. I then contacted a business nearby the building to verify that it is indeed still abandoned. 

This report was posted on Ripoff Report on 02/21/2019 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/m-and-n-moonrocks/el-cajon-ca-92021/m-and-n-moonrocks-owner-bobby-hill-took-my-money-not-going-to-recieve-product-lied-abo-1473977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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2Consumer
1Employee/Owner

#3 General Comment

Legit site

AUTHOR: Cormack - (United States)

POSTED: Tuesday, October 22, 2019

 Last time I ordered from them was 15th of October 2019. I received my order on time through usps and it was what I ordered. So I give them a 5 star rating.

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#2 Consumer Comment

Scam Alert

AUTHOR: Margaret - (United States)

POSTED: Saturday, September 21, 2019

 I also got ripped off by M & N Moonrocks. Ordered Aug. 16, 2019, never got what I ordered and never received a refund. They ignore my texts and emails. I won't quit until I get my $. Karma's a b***h Bobby Hill. Hope you look good in orange.

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#1 REBUTTAL Owner of company

False accusations

AUTHOR: Jurgen - (United States)

POSTED: Thursday, September 05, 2019

 This is all false because we haven’t stolen any money from the person laying the complaint. They should sue the shipping company not us. And we contacted them for their refunds, but they never responded.

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