Complaint Review: Madison Skyy Agency Visuwire Robert Blaise Jo Blaise Joanne Blaise - Miami Florida
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- Author Confirmed
- Madison Skyy Agency Visuwire Robert Blaise Jo Blaise Joanne Blaise 13876 SW 56th Street #194 Miami, Florida U.S.A.
- Phone: 305-487-6200
- Web:
- Category: Programmers
Visuwire Web Development Solutions (Other Names:) Madison Skyy Agency Robert Blaise Jo Blaise Joanne Blaise RIPPED OFF and Conned out of $1780.24 est. - SLY, SNEAKY, STAY AWAY from this COMPANY! Miami Florida
*REBUTTAL Owner of company: Contractual agreement was fulfilled
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Stay Away from this Company!! - Sneaky, Unprofessional, Sly, Con artists
Contracted Visuwire Web Development Solutions, otherwise known as Madison Skyy Agency (owners/operators - Robert and Joanne Blaise) of Miami, Florida to design a custom e-commerce website in PHP. The websites of this company are visuwire.net, madisonskyy.com
All parties reviewed and signed off on a "clearly detailed" 4+ page detailed document of what was to be designed and developed. I paid the first $850+ deposit in good faith.
2 months into the work, I had asked when the e-commerce options included in our contract would be included in the development of the website. I was told that they couldn't develop the website to the agreed spec without the price going up because the site was more complex than they anticipated...crazy!!
Being $850+ and 2 months into the development of my e-commerce business (they were still on the HTML design portion), in an effort to move things along, I agreed to forgo some of the options that were committed to (even though I had paid for them as per our contract). After coming to an agreement regarding what options were to be included...I was told they needed the second deposit of $850+, which in good faith (and stupidly being trustworthy), I sent.
I received a rude email from Joanne Blaise after they received my money stating that the options in our written signed contract would not be included, and that if I wanted them it would cost me additional monies (based on an hourly rate...I don't remember the rate or amount quoted but do have it written in documentation if required).
After this, I asked for a partial refund and a portion of the completed work. I was blatantly refused any form of refund and told they would be keeping my $1780+ and would be receiving NOTHING for this money.
I have not received any refund, or work completed for this money to date from Visuwire, Maddison Skyy Agency, Robert Blaise, Joanne Blaise of Miami, Florida.
If I had the funds, I would travel to Miami from Canada (where I live), and file a claim in Small Claims Court just on principle. I am still investigating my legal options.
(I have written and signed documents for anyone who wishes to have these sent out or emailed for verification.
I would like to note that I am not into smearing reputable hardworking companies for the fun of it. I don't have the time to do this, but if it helps or protects others from people and companies like this, than at least I've saved someone the money and extreme frustration
I have full documentation to support my claim should anyone need it. In addition, I have officially filed dispute with MasterCard International regarding such.
Thank you for reading, I hope this has been helpful
John
London, Ontario
Canada
This report was posted on Ripoff Report on 06/13/2007 11:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/madison-skyy-agency-visuwire-robert-blaise-jo-blaise-joanne-blaise/miami-florida-33175-6021/visuwire-web-development-solutions-other-names-madison-skyy-agency-robert-blaise-jo-bla-254375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Contractual agreement was fulfilled
AUTHOR: Visuwire - (U.S.A.)
SUBMITTED: Monday, August 11, 2008
The project requirement was drafted by the client for which we (Visuwire) created a Statement of Work (SOW) that was then signed by both parties. The project was broken up into three Milestone, Design, Delivery of HTML,& Programming we only required that payment be made upon successful completion of each phase of the project NOT PAYMENT IN ADVANCE OF SERVICES. During various stages of the project the client requested that work be performed that was not within the SOW to which we did our best to accommodate without any additional finical compensation requested.
During the final phase of the project the client requested that we make a major change in the SOW. We advised the client that in making such a modification that there would be an additional charge. The client was unwilling to pay for these additional charges then shortly thereafter elected to terminate our agreement, & requested all of the work that had been completed thus far be surrendered to him, as well as a full refund. We declined his egregious request to provide him with the source codes as well as a deposit. We advised that we would either complete the project as defined in the SOW or provide him with the source codes for the work that was completed and there would be no refund. John was not satisfied with our position and elected to issue a charge back for the full amount of the project.
Master Card gave us 30 days to present the evidence to support the fact that 1) evidence of a signed agreement between the client and us the provided that clearly states the work for hire agreement 2) evidence of the fact that we provided the services for which we were commissioned 3) evidence to support the fact the terms of the agreement were fully disclosed at the commencement of the project. The merchant account acted as a third party arbitrator upon review of this case , Master Card we were issued Visuwire a full refund of the funds that were rightfully ours. Evidence to support our position can be made available upon request
Regards,
Robert
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