MAGIC JACK TOOK MONEY FROM CHECKING ACCOUNT WITHIN 1 DAY, INSTEAD OF 30 DAYS WEST PALM BEACH Florida

I returned the device after receiving authorization to do so. They received the device on March 5th. Since then I have heard nothing, nor can I get and e-mail address or contact phone number.

When I talk to the agents on their Chat page, I cannot get a ticket number, or any information on the status of my refund. It is impossible to obtain any contact information on these people.

I have read at other sites on the internet that many others are having the same problem. I am on disability, and cannot afford to throw $39.95 away or have it stolen from me. I hope there is help available.

CAROLE
PENSACOLA, Florida
U.S.A.